7 days after the buyer receives it | MINIMUM 15% Restocking fee on ALL merchandise over $1500 (INCLUDING USED), and Mandatory 15% restocking fee on ALL NEW/REFURBISHED/OPEN BOX merchandise returned (unless defective). Returns must be complete as-shipped with box, packing materials, manuals, software CDs/DVDs, cables, etc. Returned items must be in NEW condition if an item is NEW/REFURBISHED, or in the condition they were in when shipped if used. Returns MUST be pre-approved before sending by first contacting us. In most cases we will send a call-tag to pick the item up. Please retain the original shipping box. Returns will generally not be accepted on AS-IS sales. Please contact us with any questions. |