7 days after the buyer receives it | We will always take care of our customers. If you receive a defective item, we will gladly exchange it for another copy. Please email us at sales@jazzloft.com. Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. |