We accept Paypal, all payments should be received within 7 days after the purchase. We also accept money order or cashier's check, please mail your money order or check to Kaito Electronics Inc., Attn: Ebay Auctions, 5185 Cliffwood Dr., Montclair, CA 91763. If you don't have a paypal account but want to pay with a credit card, please call us @ 909-628-6088 and we can process your payment over the phone.
Currently we ship to all 50 states in the US, Canada, Europe, Australia & New Zealand.
For domestic shipping, we ship by UPS or Post Office. All items will be shipped within two business days after payments are received and cleared. We offer 2nd Day Air Shipping for most of our items, if you don't see the shipping option during check-out on ebay, please call us @ 909-628-6088 and we can process your request on the phone. An email will be sent to the customer with the tracking # by UPS or the Post Office after an item is shipped.
For international shipping, all items will be shipped within 3-5 business days after payments are received and cleared. We offer USPS Airmail Parcel Post or Global Express Mail, both include insurance. Please note that Airmail Parcel Post does NOT provide a number for tracking purpose and it may take extra to clear & pass the custom inspections.
All of our new products come with a product warranty from the manufacturer that covers any defects within the stated warranty period. Repair or replacement is at our sole discretion. For DOA (Dead on Arrival) items (which is very rare), please email or call us @ 909-628-6088 to obtain a RMA # (Returned Merchandise Authorization #) from us. we will replace your item with a new one within 14 days after we receive it from you.
All Sales Final. Sorry we do not accept returns based on satisfaction issues. Reasonable attempts will be made to provide an upgrade solution if requested and the original product is returned in new condition if an RMA (Return Merchandise Authorization) number is issued. A 25% restocking fee of the original item's purchase price will be deducted for returns without explicit e-mail approval and without a RMA number. Original or return shipping fees are NOT refundable under any circumstances.
Founded in 1997, our company has been wholesaling and online retailing our test equipments for almost a decade. Our homepage multimeterwarehouse has been constantly ranked top 5 in all the major search engines such as Google, Yahoo and etc when you enter the keyword "multimeter".
We import all our products directly from our manufacturers, there's absolutely no middle man in between, and that's the very reason we can sell our products at a much lower price than our major competitors. All our products are designed & engineered in conformance to European & American safety standards with over 90% approved by EMC, LVD, GS and UL. Our line of products include Digital & Analog Multimeters, Clamp on Meters, Fixed and Variable DC Power Supplies and various kind of test instruments such as Tachometers, Moisture Testers, Thermometers, Digital Tape Measure and etc. Currently we are selling our products under brand names including Mastech, Sinometer and Tekpower.
You can reach us @ 909-628-6088 Monday through Friday 9:00 AM - 5:30 PM Pacific Standard Time, though Email is really the best way to contact us, our email is ebaysales@kaitousa.com
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