SHIPPING DISCOUNTS/REBATES: Items as is are priced for individual sale. Discounts vary per item based on weight, cost, quantity and type of listing. Clearance Items / Loss Leaders are not eligible for further discounts.
COMBINED INVOICES: PLEASE request a combined invoice by proceeding through eBay checkout. To save you the most possible, we pack and weigh your multi-item packages to arrive at best method and price. Combined invoice requests are processed in the order received from 9am Mon. - 3pm Fri.. If your combined invoice request came in over the weekend you will receive your combined invoice on Monday (it may take until Tues. during peak weekends). Multiple items purchased by single bidders, without email request for combined invoice, are processed eventually and time permitting. Some items cannot be combined due to size / weight, while others may ship together regardless of eligibility for discounts.
QUOTES: Feel free to contact us for quotes on multiple item purchases, however quotes may take up to 72 hours as they are processed after actual orders and we pack and weigh your multi-item packages to arrive at best method and price for a quote.
FEES: Charges are added to each order to help defray costs such as: packaging materials, labor and transportation to carrier.
PROBLEMS: For damaged/missing packages contact us & USPS at 1-800-222-1811.
Merchandise will only be accepted for return with prior authorization. When regarding errors or defects reported within 3 days: we will replace, repair, credit or refund at our discretion. When regarding unused/unopened items: return shipping is paid by customer; refunds are credited minus S/H; transaction fees and a 20% re-stock fee apply. Sorry guys, but the following items are ineligible for return: copyrighted media, vitamins, personal care items and purchases valued less than $30.00.
EXPORTS: We sell "EXPORT QUALITY" goods available to the U.S.. Quality may vary from goods exported to your country.
BANNED DELIVERY COUNTRIES: Italy. Unless you have an previously open account with us, we cannot process your order.
*NEW INTERNATIONAL PURCHASE LIMITS: $30.00 USD. *FOR NEW ACCOUNTS - 5 Orders or 1 Year Probation Period
UNCONFIRMED SHIPPING ADDRESSES: We cannot ship to unconfirmed addresses. Confirm your addresses before ordering.
GIFTS: Your parcels will ALWAYS be marked "Gift" with a value under $12.00 USD. Buyer assumes liability, we make no guaranty either USPS or CUSTOMS will honor this designation. If you DO NOT want your packages marked "gift", send us an email.
HANDLING SPEEDS: International Deliveries are processed 2-3 times per week.
USPS SHIPPING SPEED: *Due to sometimes SLOW customs, please allow up to 30-60 days or more for receipt.
RETURNS: We do not accept international returns under any circumstances.
LOSS, CUSTOMS DENIALS & SEIZURES: We cannot be held liable for loss, denials or seizures. If you charge back for: slow, lost or seized deliveries, you will be banned indefinitely from future purchasing. We will not ship to former non-receipt addresses.
COMMUNICATION: We communicate primarily in English, we have limited understanding of French, Spanish, German & Italian.
Confirm receipt of your order by leaving feedback, feedback will automatically be left for you in return.
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This Auction/BIN is for 1 - 100 gram pack of incense (Approx. 92 sticks; 45 MINS Burntime per stick)
and your 