Payments

We accept , personal checks, cashier checks, and money orders.
Purchases paid with personal checks and Paypal e-checks will be processed after the check has cleared.
Payment must be received within 5 days of end of auction.

To charge by phone please call us at 847-533-0887.

Make checks payable to: Red Marble Market Inc

Mail Checks To:
Red Marble Market
10910 Seeman Rd.
Huntley, IL 60142

Sales Tax

Sales Tax is applicable in Illinois.

Shipping

All items are drop shipped directly from the manufacturer.
Call for quote when purchasing 5 or more items. For faster service, be sure to include the Model Number in your request.
We ship to the contiguous 48 states.
Shipping to Alaska or Hawaii is extra. Please call for a quote before making your purchase.
We do not offer International shipping. *Some items can be shipped to Canada. Please check the individual listing for ship to locations.
Items are shipped via UPS or Fedex Ground. We cannot ship via USPS. We cannot ship to a PO Box.
All items are shipped insured.
Heavy items or large orders are shipped freight.
You will be notified by email when your item ships along with a tracking number.
Please email us at ask@redmarblemarket.com for any further information.

Customer Service

We strive for excellent customer service. Emails are usually answered within 24 hours.
Need help deciding?
Need a quote for your entire project?
Just email us at ask@redmarblemarket.com and we will be happy to offer any assistance you need.

For faster service, be sure to include the Model Number in your request.

Returns


If you are dissatisfied with your merchandise, you may request to return it.
All items have a 7 day return policy from date of receipt.
This means, they can be returned for full credit of the purchase price minus shipping and a 10% restocking fee.
The items must be in "as-new" in the box condition, and be returned in their original packaging, including any manuals, warranties and other paperwork that may have shipped with the product.
Items showing use, abuse or wear and tear will not be accepted for return credit.

Please email us at ask@redmarblemarket.com for further instructions.