[ABOUT US]

Our Merchandises are NEW and 100% AUTHENTIC or your money back, shipping straight from our store!!! 

VISIT OUR EBAY Store for Additional Sizes, Styles, and Brands!

Our Customer Service hours are Monday - Friday from 11 am - 5 pm. 

If you have questions, please email us at jjjangoo@hotmail.com.

[PAYMENT METHOD]

Payment MUST be received within 7 days of auction closing  (We will repost the item, file a nonpaying bidder alert, and post a negative feedback on the 8th day).  This is ebay's policy in order for us to get a refund back for the ending and insert fees.

Payment must be made in the form of: Money Order, Cashier's Check or PayPal.

Please include your winning item number on your Certified Check or Money order.   We DO NOT accept PERSONAL checks, all personal checks will be sent back. 

[RETURN POLICY]

Returns and exchanges are welcome within 10 days as long as they are not worn and returned in its original box. Once the item is received, the full purchase price minus the shipping fee and 10% restocking fee will be refunded.  For exchanges, the restocking fee is waived.  Buyers are responsible for ALL shipping and shipping fees will not be refunded.  

[SHIPPING] 

All items within the USA will be shipped via USPS PRIORITY MAIL and we will provide you a delivery confirmation tracking number which allows you to track your package online at http://www.usps.com. 

To ALL International buyers, we highly recommend to use USPS Global Express Mail (EMS).  This will enable you to track and get you item a lot quicker. 

All customs fees/duties are the buyer's responsibility and a refund will NOT be given if the package is refused.  We do mark our packages as "Gifts" with low values in order to prevent any custom fees.  

We do COMBINE SHIPPING. There is 50% OFF on Shipping for each additional item that you purchase. We will automatically refund you the difference for the combine shipping if you paid in full amount.  So you don't have to ask and wait for our response.

All items will be shipped within another box to ensure the protection of the original box. If paid by Paypal, Tracking number will be provided once payment has cleared and package has been sent. You can then track the package on www.usps.com.

We will mail out your item within 24 hours upon receiving your payment.

 If you have any questions regarding your order, please feel free to contact us at JJJANGOO@HOTMAIL.COM.