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Tackel Box Return Policy: Returns will be accepted within 7 days from receipt of goods. Credit, exchanges or returns are acceptable. All products, for return or credit, must be in original packaging in unused condition. Refunds: Upon receipt and inspection of returned goods: Paypal payments will be credited to your account. Credit card payments will be credited to the card holders account. All other refunds will be issued a business check within 10 days: name, address and phone number must be supplied for refund. Shipping costs and "Paypal" or bank processing fees are not refundable. Close-out-Used MDSE-Clearance item: All sales are final Buyer pays all shipping costs If you have any questions about our products or services, please call toll free 1-800 914-2311 or 631 654-2311.