To all buyers | Please read everything
through, and confirm shipping cost to your location before making your bid or
purchase.
Payments are processed in the order in which they
are received in our shipping department - most often the day AFTER payment
clears. Shipping occurs Monday through Friday excluding all holidays.
Frequently, your shipment will go out the day after your payment is received,
but will always be processed within 2 business days.
We offer a variety of shipping options for you
during Checkout. The options made available to you will depend on your shipping
address, and are explained in each auction description. Brief explanations of
these services:
USPS Economy Ground (6 - 12 Business Day Service)
This is our economy option, but does take a little longer to arrive. Tracking is
provided for this service - frequently the last scan is made at your local post
office.
Premium Ground (2 - 6 Business Day Service): This
service is currently provided by UPS Ground. Tracking is provided for this
service as well as insurance up to $100. Additional insurance coverage is
available. You may also choose to have your item delivered by UPS 3 day select
service: UPS 3 day select or UPS next day delivery (all accordingly priced).
Note: UPS doesn't delivers to PO Boxes as well as
APO/FPO addresses.
US Shipping Terms:
We will make every attempt to ship all items
within 2 business days of cleared payment. All UPS shipments include insurance
up to $100 - additional insurance is available during checkout. Orders sent via
UPS will automatically generate an email upon shipment that includes your
tracking number and estimated delivery.
For shipment where USPS Priority Mail is
available - These shipments include delivery confirmation. Orders sent via
Priority Mail will automatically generate an email upon shipment that includes
your tracking number and estimated delivery. Please allow 2-3 business days to
arrive.
Shipping cost stated for US is for customers
residing in 48 continental states. Alaskan, Hawaiian, Puerto Rican customers
please contact us for your shipping quote before making your purchase.
Combined Shipping Offer:
YES - We offer a combined shipping discount to
our customers. Upon winning more than one auction, you will automatically
receive a shipping discount on each additional item that is paid for and shipped
together. PLEASE NOTE: To take advantage of our Combined Shipping offer you must
use Checkout ONLY after all auction have been completed, and you pay for all of
your winning items together using our Checkout payment system.
International Shipping:
We offer International Shipping on most of our
items to a large number of countries. However, due to contractual agreements
with our suppliers, there are some items that we ship inside the USA only. Check
the specific item listing under shipping terms to find out whether that item can
be shipped internationally. If it cannot be shipped out of the USA, please do
not ask us to make an exception. All International packages are thoroughly
inspected prior to shipment to ensure product accuracy and condition. Returns
are NOT permitted on International shipments.
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Return & Exchange requests
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Purchased item(s) must be in the original packaging and
returned within fourteen (14) days of receipt date, we will refund your winning
bid amount minus 15% restocking fee. Of course, in the rare circumstance where
we make a shipping mistake, you will be entitled to a refund of your entire
transaction amount. Please note: It is our pledge that you will receive the
exact item that you bid on, in the condition that we have stated in the auction.
Requests for substitutes on product won may be accommodated, but must be made
prior to completing checkout, and will incur an additional handling fee.