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We are a US based company. Our mission is to provide excellent customer service, excellent products and excellent price. To achieve this, we provide our Technical support phone number,            815-304-1975 , hoping to help our customer feel more secure about doing business with us. The technical support is open from Monday thru Saturday, 9:00am to 5:00pm Central Time. You are more than welcome to email us directly through ebay for any question or inquiry. We generally reply your email within 2 to 8 hours. We sincerely hope you can have a satisfying experience.
From our feedback, you can see that we are in touch with our customers. Unlike other sellers, we provide the full service. We also make trip to USPS 3 times a day to ensure you receive the products quickly. Our shipping time is:
9:00am - All of the orders prior to 9:00am or the previous night will be shipped at this time.
12:00pm - All of the orders that come in within 9:00am to 12:00pm will be shipped at this time.
5:00pm - All of the orders that come in within 12:00pm to 5:00pm will be shipped at this time.
From our feedback, you will notice that our special service had provided valuable benifit to our customers. Most, if not all, customers are able to receive their products quickly. Some of which received their products within 2 days.
(Disclaimer: We gueranty to ship within 24 hours business hours, but occasionally USPS may delay the package. We will not be responsible for such event) |