We accept Paypal, American Express, Discover, Visa, Mastercard, check or money order. We will not accept wire transfers. Payment is expected within 7 days of winning the item. Please contact us asap if you are paying with check or money order to let us know when we can expect payment.
In most cases, we ship within one business day. We NEVER charge a handling fee for our shipments.
Where UPS is selected for a shipping service, we will actually use Fed Ex as they are our preferred carrier.
While we do everything we can to make sure your item arrives in a reasonable amount of time, we do not guarantee shipping times. Also, if you do not purchase insurance, we will not be held responsible for lost or damages packages. The delivery confirmation number you receive when we send you an email is NOT a tracking number. Sometimes it will give an idea of where your package is but there is no guarantee. This is the post office policy. We always recommend purchasing insurance and offer it with all of our listings.
INTERNATIONAL CUSTOMERS: Please note that customers are responsible for paying duties and taxes. We will not accept packages that are returned because the customer failed to pay the duties and taxes and we will leave negative feedback. It is the customers responsibility to estimate these charges before they purchase from us. This can be done by contacting your local customs office. We can not guarantee shipping times as once the package leaves us it can be delayed in transit or in customs. Additionally, we will not mark items as gift or no value on the package or otherwise lie on the customs form. It is against the law. Thank you for your understanding.
Here at The Essentials & Beyond, our number one priority is putting our customer first. It is the very foundation our company is built on. We are continually striving to make your shopping experience the best on the web. Any suggestions for how we can improve your shopping experience are always welcome. Because of our love for kids and traveling, we decided to open a store that brings both together. As parents ourselves, we realize that today's busy moms and dads want ways to make traveling with their babies and toddlers easier. Our top quality brands make this possible through innovative products. All of the products we carry are a safe and convenient way to make bringing baby along a breeze. We realize that while the internet is a great place to do business, it is important to add a friendly human touch to what we do, especially since our products are geared towards families. Thank you for visiting our listing today!
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