Manufacturer's Warranty
In the event that a product needs to be returned to a manufacturer for service or warranty work, the customer is responsible for all shipping arrangements. Please refer to manufacturer policies regarding the procedure and cost of shipping returns; please contact them for details.

Pictures and Descriptions
Popular Electronics does not guarantee descriptions to be completely accurate and denies all liability. Typos can happen and we apologize if there is a misrepresentation. All prices, descriptions, and pictures can change without further notice

Return Policy and Terms

• Popular Electronics offers a 10 Days Return Policy for defective items from the date of arrival (DOA) at your location.
• Any item lost in the mail will not be responsible by Popular Electronics
• We will not be responsible for any product that becomes defective beyond the 14 days of receipt. The customer will have to contact the manufacturer for further assistance.
• All return items MUST be brand new, factory sealed, unused, and untouched.
• All returned items for refund are subject to a minimum 25% restocking fee.
• Customers are responsible for return shipping charges.  This also applies to defective items.
• All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you.
• Before you return your items, you must contact us and receive a Return Merchandise Authorization Number (RMA). Any returns sent without an RMA number will not be accepted by Popular Electronics. You, the customer, assume all responsibility for the package until it arrives at our office.
• Please include the following information when returning an item:
  • 1) Your RMA number on your invoice (Do not write on the items box.  If so, the package will not be accepted even if it is not defective).
  • 2) A copy of your original invoice with the RMA number (inside the shipping box).
  • 3) A note stating the problem if you would like the return for replacement or exchange.

Note: popularelect.com will not be responsible for returned packages if lost by your mailing service. Also note that shipping fees and insurance are - NON Refundable.  In certain cases, there might be other miscellaneous fees pertaining to your order which are also non-fundable.

Manufacturer's warranties are processed by the manufacturer. For warranty questions, inquiries, or repairs, please contact the manufacturer.

Note: Some GSM phones may not contain instruction books in English or any particular language. You may download manuals from respective manufacturer's websites or order directly from manufacturers or service providers.

Customer is responsible to confirm the compatibility of the purchased item with their service provider.  PLEASE NOTE: Cingular is using 850MHZ in some regions of United States which is not supported by some Tri-Band phones.

Customer is responsible to set up the phone and the phone's functions including but not limited to the web browser.

This policy may be modified or changed without any further notice.