3 days after the buyer receives it | Buyer must contact us by email within 3 days from the date the item was received to request return authorization. Returned items must be insured for the purchase value. Upon receipt of the item in its original condition we will refund the purchase price only. Items returned that have been damaged by the buyer will not be eligible for a refund. Shipping and insurance charges are not eligible for refund unless the return is due to an error by us (i.e. wrong item shipped) |