• 100% Customer Satisfaction Guarantee and 30 days money back guarantee.
  We guarantee that we will ship the correct products to you in pristine condition. If for any reason your products are lost in shipping or you get wrong items, we will replace them immediately. Simply call us 888-262-GUNS or email sales@pyramidairsoft.com so that we can help you.
• Track your order from our door to yours! With our store, you'll never wonder when your products are going to arrive. We happily send you a unique tracking number that will allow you to get an estimated delivery date, as well as see where your package is at any time.
• Brand Name Product - Lowest Prices - Premium Customer Service
  Each member of our team knows that the ultimate goal is to please you. From the sales team to the warehouse team, we strive for 100% customer satisfaction. We look forward to working for you and providing you with the attention that you deserve.
• Order Status Updates via Telephone (toll free) & Email.
  If any item from your selection is out of stock, we will immediately send you an email, giving you the option of waiting or shipping immediately. If we don't hear from you via email, we'll be calling you. Your satisfaction is our highest priority, and communicating with you is the first step toward meeting your needs.

• We represent the finest airgun manufacturers including: Tokyo Marui, Marushin, Classic Army, KSC, Tanaka, KJ

 Terms of Sale

• By placing your bid on this item you agree that you have read and agree to the following terms and
  conditions, laws and regulations on the item listed in this auction.
• You agree that you take full responsibility of what you do with the item after the sale.
• I agree I am 18 years of age or older.
• I understand it is my responsibility to check state and local laws which may prohibit me from the use or possession of air soft guns.
• Airsoft guns are required to have orange barrels or markings due to federal and state laws. The orange markings are meant to prevent confusion between an Airsoft gun and a real firearm. (All our airsoft guns come with orange non-removable paint on the tip of the barrel.)
• Airsoft products can cause serious injury or death.
• I agree I have read and agree to all terms and conditions and also will carefully read the warnings on the box when item received. I am responsible for using airsoft products legally and responsibly.

Payment Options

• We accept PayPal (Confirmed Shipping Address only), American Express, Visa, MasterCard, Discover (directly by phone (888) 262-4867), Money Orders.  NO CODs.
• All money orders can be mailed to:
  PyramydAir
  attn: Ebay Order #
  26800 Fargo Avenue, Unit #L
  Bedford Heights, Ohio 44146
  
  Please also include the following with the payment:
  Your name
  Your home address (No P.O. Boxes)
  Your eBay account name
  The eBay items name and item number
• OH residents must pay additional local sales tax.  

  Our PayPal Email Address - paypal@pyramydair.com

Shipping Terms

• Bidder pays Packing and Insured Shipping by FedEx Ground Service to the 48 Continental United States
• Based on the city law we do NOT and can NOT ship airsoft guns to:
  • Philadelphia, PA
  • Chicago, IL
  • Washington DC
• We can ship to Alaska for an additional cost of $7.95 by FedEx Ground (arriving within 8-9 business days)
• Any order with airsoft guns in it will require an adult signature in order for the order to be delivered. We do that to keep the airsoft guns away from children who are trying to purchase it without parents authorization.
• We ship in the Continental US only. No international shipping. 

Warranty

• 30-day Money-Back Guarantee (from the date of purchase).
• All sales are final after 30 Days.  No Returns after 30 Days.
• S&H is non-refundable.
• All airsoft guns are Brand New when shipped. If your Item is delivered damaged, not operating,
  buyer must contact seller via email within 72 hours of receipt to report any and all problems. Gun
  must be returned within 30 days, in the SAME CONDITION as received (New-Not fired, used, altered, modified,
  taken apart, no missing parts) with all packaging, BB's and paperwork! Buyer is responsible for all S/H fees.
• Wrong items, missing items, shipping damage, or other discrepancy, customer should report to us within 72
  hours. PyramydAir will not be responsible for any discrepancy reported beyond 72 hour timeframe.
• We do not refund any shipping charges. Items that are used, not in original packaging or otherwise not in new, sellable condition are subject to a minimum 20 percent (20%) restocking fee.
• Please write the reason for your return, as well as your phone number, on the back of a copy of your invoice.
  Enclose the slip in the carton, wrap the package securely, and send it to the following address:
   

Terms & Conditions

• We are committed to giving our customers the highest level of service and a quality products at the lowest possible price.
• If you have any problems, questions or suggestions please feel free to contact us at sales@pyramidairsoft.com or contact us over the phone: (888) 262-4867 Most emails are answered within 24 hours Mon - Fri or on the next business day.
• We will never leave you un-satisfied. We will do our best to refund, replace, or repair your product if you are not satisfied.
• If un-satisfied, please contact us first before leaving feedback.
• Once you are satisfied and left us feedback, we will leave it for you as soon as possible.
• Please do not bid if you do not intend to pay. Read shipping and handling carefully before placing a bid.