For items damaged in shipping, please keep all packing material and we will file the insurance claim. For items you decide are the wrong color etc., we can issue a refund of the purchase price (no shipping money can be refunded) upon receiving the item back in its original condition and packaging. If for some reason, you receive a defective product, please email us within 7 days and we will arrange to get the product back and send you a refund. If you have any questions, please email us. |