All returned, defective, or physically damaged items in the shipment must be notified to us via email within 3 days after receiving the product (by using the eBay item number as reference). We will not exchange/ replace/store credit any defective products that have been notified later than 5 days after receiving the product(s). All returned and defective products must be returned in the same original condition with no missing pieces (including all packaging materials). |