For Lupine lifetime guarantee returns, please contact seller with problem. You will be given a return id # and then you must mail the product to Lupine @ Lupine, Inc., PO Box 1600, Conway, NH 03818-1600.
For exchanges or refunds, contact seller immediately. Exchanges will be handled on a case by case basis. For returns, items must be returned to SELLER within 7 days of receipt of item, at customers own cost, for a cash refund of product price, no refund on shipping costs. | 
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