Auction Sales Policy:

• We only accept Paypal payments.
  You can pay with Paypal or eChecks as well.
• Payment must be made immediately.

Shipping Details:

•  We ship our products with United States Postal Service.
• We either ship First Class, Priority or Express Mail. You will receive an email from us when your item ships.
• We only ship to the United States unless otherwise specified.
• We will ship to Hawaii, Guam, Puerto Rico and Alaska for no additional charge. 
   
  Please allow a reasonable response time before filing a complaint or leaving a negative feedback. We will resolve every issue if given the opportunity.

Terms and Conditions:

• By buying from us you agree that you have read and understood all of my policies.
• Buyer will pay for return shipping for any reason.
• Buyer is responsible to confirm the compatibility of the purchased item with their service provider prior to purchase.
• Buyer is responsible to set up the phone and the phone's functions, including but not limited to, the web browser settings.
• We do not offer plans or phone services. You must use your own SIM card. There are no SIM card included unless auction states otherwise.
• We are not responsible for any network dependent features or any firmware related issues. Customers are responsible for ensuring the product compatibility with their network operator and service provider. MMS, GPRS, WAP, SMS, DATA TRANSFERS is the responsibility of the network operator/carrier/ and user.

Return Policy:

•  We will accept returns for DOA (dead on arrival) items or items significantly not as described.
•  Our policy allows for exchanges only. No refunds will be provided.
•  We are not liable for shipping costs back to us.
•  If buyer insists on a refund, they will be subject to a 15% restocking fee.
•  Please allow up to 5 business days to process your return.
•  Buyer must receive an RETURN instructions from us in order to ship back the phone.
•  Any unauthorized return or a return not for a valid reason will be subject to a $15 processing charge. Shipping will not
   be refunded.
•  Buyer has 24 hours from the time they receive the item to report a defect to us. After that, they will have 7 days to ship
   it back to us for exchange.
•  Most of our items have a manufacturer's warranty. We ask that you use that whenever possible. We will assist you with the process.
•  Returns must be in original new condition. It has to be returned to us in the very same condition you receive it in.

7 DAY RETURN POLICY You have 7 days to return your item with a valid RMA#

Please allow a reasonable response time to emails before leaving negative feedback or filing a dispute. We will take care of every problem if you allow us the chance. Thank you! 

We are open from Monday through Friday from 10:00 AM to 6:00 PM (Central time). We are closed on  weekends and holidays.  We do not ship on weekends and holidays. We do not respond to your e-mails on weekends and holidays.

Thank you for choosing Ready2Call.