PAYMENT
1.Paypal payment is
suggested.(it's the best way to protect your right)
2. All payments must be submitted within 5 days
after you win the item, We will arrange the dispatch within
2 days after we receive the valid and full
payment.
SHIPPING
1. We will ship the item in
24 hours after your payment is clear. After we send the item
out, we will notice you of that. So you need not worry about
your parcel.
2.We only ship to the given address in
paypal.please make sure the name and adddress you offer in
paypal is correct. If you want to change your address or
colour, please note down it in paypal, DON'T tell me about
this on EBay.
3. For the reason of multinational transaction,
the shipping time maybe a little longer. Normally we send
the item by register air mail, it will take 7-15 days to
deliver. Sometimes it would be longer because of the bad
weather, the time waste of customs clearance, please wait
patiently when you do not receive the item on time. If you
don't receive the item within 30 DAYS, pls contact us, then
I will help you track it.
Important
Information
1, If you meet any problems
that you can not solve, please contact with us first. We
will try our best to provide you the best service. 99% of
problems can be solved through communication. Negative
feedback or dispute can not solve problems and it does no
good for both of us.
2, If you feel satisfied with
the transaction, please leave positive feedback for me, then
I'll do the same for you. Please don't forget to leave me 5
-star for Detailed Seller Ratings (item as description,
communication, shipping time, and shipping and handling
charges). With your encouragement, we will do better.
Two Important Questions
You may Care
1,About postage
Postage includes the actual postage and
corresponding packaging fee and handling fee, which is
coincident with eBay’s regulations.
2,why i still have not received
my item after the mentioned time?
For the reason of multinational transaction, the
shipping time may be a little longer. The usual transmit
time is 7-15 days (airmail). Sometimes it would be longer
because of the bad weather, the time waste of customs
clearance, please wait patiently when you do not receive the
item on time. You can contact us at first and we will help
you to check it.
Return Policy
1. We provide 30 days
warranty for all items. You need to pay for the shipping
cost that you send back for replacement or refund(NO
EXCEPTION).
Attention:a piece of paper should be enclosed
including your item number, EBay ID, and address.
Customer Service
We try our best to provide
excellent and professional service. Please contact me on
eBay if you have some problems. Then I will give you a quick
answer. Don’t send emails (yahoo) to me. This mailbox is
not monitored and you will not receive a response. You had
better not send messages to me on weekend.
My Working hours: 10:00am—5:00pm (Beijing
time,Monday to Friday)
FAQ
Q: How many hours can the
Battery last?
A: When it is full, it can work for 4-8
hours.
Q: What is the diameter of jack
in the earphone?
A: It is 3.5mm.
Q: Which countries can the
players be sent to? What’s the shipping cost?
A: My players can be sent
to all over the world except Italy and Portugal.The shipping
cost is the same as what you see in the web.
Q:How long will I get my MP4?
A:It may take 7-15 business days after it is
sent out in normal.
Q: Can the charger be used in
Europe?
A: Yes. We have 2 kinds of chargers 2-round-
prong and 2-flat-prong Chargers, Please remind me which kind
you prefer in paypal note, if not, I will send a normal one
by default.
PS: The 2-round prong charger can be used in 3
prong sockets.
Q: I have bid a blue MP4,but now
I want a silver one, can you help me?
A: Sure, If you want to change the color, please
remind me in paypal when you send the payment. DON'T contact
me in EBay about this.
Q: Can you send it by UPS, or
EMS, DHL? How many days will I receive it in this way ?
A: Yes, I can. But it's more expensive. Please
contact me for the shipping cost details.
Q: Need I pay for the tax when I
receive the items?
A: The customs vary in diffenrent countries, but
we will do everything we can to avoid tax, the selling price
exclude any tax/duty.
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