NEW ROCKTRON POWER ADAPTOR 9VAC WALL

If the item is returnable for refund and is in factory fresh condition, a restocking fee of 15% will apply.  If the item is

in less than factory fresh condition, as described below, such as scratch and dent, obvious wear, missing accessories and

manuals, but is still accepted for return, a restocking fee of up to 30% will be applied.

Factory Fresh Condition: Returns must include all original packaging and accessories and be in factory fresh condition, as received with no signs of wear. Stickers and protective films must still be in place. All manuals, literature and warranty papers must be returned with no marks or dog ears. Returns will be inspected and determined by our sole discretion whether or not they are acceptable for return and credit. Your purchase could be returned to you without a refund if your return is incomplete or shows excessive wear and/or abuse. Please do not purchase unless you are sure the item is indeed what you want.

Shipping is customer responsibility. Actual shipping costs will be deducted from your refund on orders.

Returns cost everyone money. Because of our return policy, we are able to offer you our best prices on brand new, factory fresh merchandise every time. We do not sell returned merchandise as new.

No refunds after 21 days from shipment date.

For all Returns and Refunds contact:

Trader Jon’s at 847-740-5000

RMA Department

Defective returns:

Defective merchandise will be exchanged for the exact same item only, if available, or handled through the manufacturers warranty and policy.

Defective merchandise must be reported as soon as possible, but within 14 days from shipment date.

Shipping in all cases is your responsibility, however, in nearly every case, when your return is due to defective merchandise for exchange for the exact same model, your return shipping is covered.

Damaged in Shipment:

Obvious or concealed damage in shipment must be reported by you, directly to the shipper immediately. Keep all packaging.   All items will be insured and included in the shipping cost.  THIS IS FOR YOUR  PROTECTION.  In the event the package is lost or damaged, Trader Jon’s will provide you with “proof of delivery.”

Warranty claims:

Warranty returns can be returned directly to the manufacturer or authorized repair facilities for repair or replacement according to specific manufacturer’s warranty. Trader Jon’s will facilitate your warranty claims. In some cases, compensation for warranty repairs or adjustments can be allowed for your convenience. Policy subject to change without notice. Some exceptions and restrictions may apply. Not responsible for typographical errors.

Trader Jon's Comments:

Trader Jon’s makes every effort to be fair with everyone and respond in good faith. Occasionally we have a customer that is disingenuous and seems to go out of their way to take advantage of honest merchants. Some of our policy has evolved to help protect us, and you, from unfair customers.  The overwhelming majority, 99.9%+, of customers out there are a joy to work with and we look forward to serving your needs and pledge to do our very best to make you happy every time.