30 days after the buyer receives it | Customer Returns: If a customer returns a product due to a defect or has a warranty concern, DO NOT replace any product for them. We have developed a customer service department that handles all defective/warranty claims and you have our word that we will satisfy all your customers' needs. Have them call the customer service department at 877-888-7077. We will not credit any product replaced for or returned by a customer for you. And we will not ship out a replacement to your location such as warranty lids or pans for customer returns. |