Payment Terms

We accept , Cashier's check or Money Order (payable to Hollar Electric), or direct VISA, MasterCard, Discover or American Express payments.  We do not accept personal or business checks, all funds must be certified through one of the above methods.  Sales tax (5.5%) to be added to all purchases (including shipping charges) shipping to a Wisconsin address, unless a Wisconsin Exemption form is on file with our company.  Please contact us at sales@electricmotorsite.com for any questions regarding tax exempt purchases within Wisconsin..

Application

All of the motors and controls we sell meet the manufacturers' specifications as listed.  There is no guarantee that a particular motor or control will work in your particular application.  We can offer assistance in selecting the proper motor or control for your application if needed, and are happy to do so.  Please email us with any questions prior to purchasing at sales@electricmotorsite.com.

All Electrical Controls require installation by a qualified Electrician and must be installed according to all applicable local code requirements.  Devices that are wired incorrectly and/or damaged are not covered under warranty.  If the purchaser of any of the controls or equipment sold by Hollar Electric decides to install such devices without the use of a qualified Electrician, they do so at their own risk.

Drawings and other information are provided by the manufacturer and are subject to change.

Warranty

This switch listed for sale is NEW and carries a 1 year from date of sale manufacturer’s warranty against manufacturing defects.  This warranty does not cover damage due to improper application or installation, shipping damages, or other problems not due to manufacturing.  Your original invoice will be required for obtaining warranty service.  We will be happy to process warranty claims, however, all shipping to and from us will be your responsibility.

Shipping Policies

Most orders will be shipped out within 24 hours upon receipt of your payment using UPS and to a valid street address only.  We will combine shipments where feasible, if making additional purchases please wait for us to send an invoice before sending payment.  We will adjust shipping charges for the combined total if possible.

All UPS shipping charges are based on shipment from our warehouse, FOB Tomah, WI.  We currently DO NOT ship outside the United States.  Shipping weights as listed are for calculation of shipping charges.  Your purchased item may not be exactly the weight listed.

Please inspect all packages upon receipt for hidden damages.  Freight damage is not covered under the factory warranty.  All items shipped by UPS are insured for their full sales price.

Return Policy

There is a 15% restocking fee for all returned, non-defective items.  Any product to be returned must have a Return Material Authorization (RMA) and must be returned within 30 days of purchase.  Any item returned without an RMA will not be issued a credit.  A copy of your original invoice as packed with the shipment must be returned with the shipment.  Any item that is returned must be in the original packaging, undamaged and in new condition or credit will not be issued.  All shipping charges are the purchaser’s responsibility and will not be refunded.