Feedback:
POSITIVE FEEDBACK is left as soon as you pay for your items.
We trust, if there is a problem, you'll contact us before leaving any type of negative feedback or low "Detailed Seller Ratings". We love happy customers & we always strive to make your transaction with us perfect in every way.
We Keep You Posted:
E-MAIL NOTICES.
You'll receive several email notices from us. If you use a SPAM blocker, PLEASE add starfire@starfirecollectibles.com to your friends list. We'll send you an order confirmation notice, a payment received notice, a processing notice & we'll let you know when your package actually ships & is in the hands of the carrier. If you do not receive these email notices, please check the messages your SPAM blocker has discarded or drop us an email and we'll be happy to send them again.
WE SHIP ANYWHERE IN THE UNITED STATES, including ALASKA & HAWAII.
Shipping: |
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WE SHIP FAST!
We have all listed items in stock & ready to ship! We ship Monday thru Friday with both UPS & USPS. Orders received & paid for by 9 am Pacific Time are usually shipped the same day. All other orders are shipped the next business day. Please note e-checks normally take 4 to 5 days to clear & items will not be shipped until the check has cleared.
SAVE on SHIPPING!
Purchase more than 1 item, pay for your items together & you'll save on shipping. We always combine items to save our customer's $$$$$. NEVER A HANDLING FEE! If the shipping you pay exceeds the cost of shipping by more than a few cents, when we print your shipping label, you'll receive a refund. If shipping is more than what you paid, it's on us! We never ask our customer's for additional shipping.
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SHIPPING with UPS:
- Select UPS as your shipper & the first $100.00 of insurance is included at no extra cost.
- PLEASE remember we must have a physical address for packages shipped via UPS.
SHIPPING INSURANCE..... is available on all merchandise and recommended, especially for expensive or fragile items.
USPS INSURANCE RATE CHART
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| $ 0.01 to $ 50.00 | $1.70 | | 50.01 to 100.00 | $2.15 | | 100.01 to 200.00 | $2.60 | | 200.01 to 300.00 | $4.60 | | Add $0.95 for each additional $100.00 | | Insured mail maximum coverage: $5,000.00. |
Your item(s) will ALWAYS be well packed to assure a safe arrival.
PLEASE CLICK HERE For Additional Shipping Information!
Sorry, NO shipping outside of the United States.
Our shipping labels are processed & printed through PayPal.
Your package will be shipped to the address PayPal provides.
We only ship to PayPal Confirmed Addresses. |
Payment:
In compliance with eBay's new policy, we only accept PAYPAL. Personal Checks can be sent through PayPal for a smooth, easy, transaction. Please keep in mind that Personal Checks, sent through PayPal, normally take 4 or 5 business days to clear.
Return Policy:If you are not pleased with your purchase, you may return the item(s), within 7 days. We will refund the full purchase price, less shipping & insurance. You must return your item(s) in the original condition, (as received), with all literature, accessories & the original carton if included. Shipping & Insurance are not refundable & the buyer is responsible for all return shipping costs. Before returning your purchase, PLEASE notify us & we will provide you with an RA number. This will assure a prompt refund. If you do not get an RA number, it may delay processing your return.
Terms:
- All of our pictures are photos of actual items.
- Payment is expected within 7 days.
- If you will be exceeding the 7 day time frame, for any reason, please notify us.
- If payment is not received within 10 days, we will request a refund for the FVF from eBay.
- Buyer is responsible for all shipping charges.
- State Sales Tax, 6.1%, must be paid on all items shipped to an Arizona address.
- IMPORTANT - FOR ITEMS WITH COMBINATION LOCKS - Vaultz Combination Locks can be set to thousands of different combinations. We will not be responsible for lost or forgotten combinations. All locks come factory set at 000. It is the customer's responsibility to read & understand how to set the combination locks BEFORE removing the safety seal from the lock. If you have any questions, please e-mail us.
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