PERSONALIZE IT with BluePresent!
Let us tell you why our personalization services are so unique and valued…
• Always FREE engraving as our thanks to you.
• UNLIMITED engraving. If it will fit, we'll engrave it.
• Usually engraved AND shipped within 48 hours.

At Bluepresent the customer is at the center of all that we do. We strive diligently to ensure your 100% satisfaction. To accomplish this, bluepresent.com offers the “bluepresent promise” to all of our valued customers. The bluepresent promise is our promise to you that you will experience carefree on-line shopping 24 hours a day, 365 days a year through our easy to navigate store as well as personalized customer service on every order. At bluepresent you are not just an order number.

shipping

shipping method	shipping cost	estimated delivery	additional items
Expedited (U.S. only)		2-5 business days processing time: 1-2 business days shipping time: 2-3 business days
Canada USPS Priority* ships w/USPS Priority. Buyer responsible for duties and taxes.	$19.95	6-15 business days processing time: 1-5 business days shipping time: 5-10 business days
International USPS Priority* ships w/USPS Priority. Buyer responsible for duties and taxes.	$29.95	6-15 business days processing time: 1-5 business days shipping time: 5-10 business days

combined shipping

FREE SHIPPING on each additional item shipped within the United States. For our International and Canadian customers, only $4.95 for each additional item shipped. Please notify us when your done shopping and we will revise your invoice to reflect the shipping discounts.

personalization instructions

You can feel secure in knowing the we guarantee our workmanship because we do the work ourselves, we do not send our products out to be engraved, all engraving is done in-house by our professional staff with over 14 years experience. We can accommodate large quantity orders. If we don't have it in stock, we can usually get it within a couple days.

FREE Unlimited Personalization! Our experienced and professional staff does all our engraving in-house which allows us at bluepresent to offer unlimited free engraving on select products. The Free Engraving is limited to one side (the side in the picture) of the engraved product and limited to what will fit on the engraved item. If possible, we can engrave on a additional side of the engraved item for an additional fee of $5. The additional engraving also includes unlimited engraving and is limited to what will fit on the engraved item.

Engraving Font Style and Location
Please specify in the notes section of your paypal payment the font style (as illustrated below) and what you would like engraved. Please specify if your text is a message, name, initials or monogram. Please feel free to specify area location in which you would like to have the engraving, otherwise we will engrave an item that we deem the best area to engrave your text information.

monogramming When ordering monogram, please submit the first name, middle name and last name. We will place the letters in the correct order for you. When engraved, the last name initial will be larger and in the center. Please also pick the Round or Script Monogram Font style to the left example: Kyle Lawrence Gibson would be KGL if monogramed

insurance
Bluepresent offers VERY LOW rate insurance. Insurance guarantees that we will warranty your full purchase if it's lost during transit with absolutely no hassle to you. We encourage all customers to purchase insurance as it's a low cost protection for your investment. In the case that your package does not arrive and you purchased insurance, we complete all the paperwork on the buyers behalf and deal with the shipping carrier. If insurance is not purchased, the buyer is responsible for contacting the shipping carrier and investigating any claims they may want to complete. Bluepresent does not get involved in any lost packages and insurance claims if the buyer declines our low cost $1 insurance option

return policy

We are proud to offer returns for store credit on Buy It Now items, excluding personalized items and jewelry. Please note that we are not responsible for items that do not fit nor the color/shade of the item. Buyer will receive a store credit for the original purchase price not including original shipping.

Buyer is responsible for all return shipping costs. Returns will only be accepted with a Gift Return number. Please emails us to request a GR#. We will email you back with a GR# and shipping instructions. All items returned must be in unused, new condition as we sent them out. All tags, pamphlets, etc.. must be intact. Returns must be back to us within 45 days so please contact us in plenty of time to allow transit time to ship the item back to us within the return period.

 

contact us

BluePresent customer service promises to answer all of your email inquiries, product questions, concerns, or comments within 24 hours of receipt on business days. Please feel free to anytime.

Thank you,

Kyle and Stephanie Gibson
Founders and Owners of bluepresent