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Communication
PLEASE do not contact me through my personal e-mail. Contact me through E-bay, since I don't always check my e-mail. As I run an Animal Rescue, I am always short handed. Please do not think I am ignoring you if I don't send confirmation e-mails or tracking numbers. If you need information, please just ask.
Insurance
I normally ship USPS. Insurance is optional. If you DO NOT buy insurance, you are on your own! I will not reimburse you for broken merchandise out of my own pocket! Sometimes I ship FedEx, and they do offer their own insurance, but I have never had success filing a claim with them, and it can take months to resolve, so I will not file a claim with FedEx. I am telling you in advance, do not count on FedEx for insurance.
Returns & Melted Candles
All sales are final...but if you are really unhappy, we'll work something out. I will not refund you for a melted candle. I am stating this in advance. If you order a candle during the summer, there is a chance it will arrive melted. If you do not want to take a risk that this might happen, do not bid on these auctions. I also will not refund you for a candle that you feel doesn't smell strong enough, or doesn't smell right. Many things can affect a person's sense of smell, and I cannot control that.
Feedback
As soon as we receive your feedback, feedback is automatically left for you. Please leave us feedback!
Please email me with any questions.
PLEASE do not contact me through my personal e-mail. Contact me through E-bay, since I don't always check my e-mail.
Good luck and thanks for looking.
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00100
Shipping and handling
Ships to
United States
*Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.
Return policy
Return policy not specified. Read item description for any reference to return policy.