NIKKO HAPPY HOLIDAYS CANDLE HOLDERS-SET OF TWO L/N

We will combine items for up to 7 days to reduce shipping/handling costs.  Rarely, an individual item is too large to be added into a box with another item.  If this is the case – we will let you know. 

If you plan on combining, please wait until we send you your invoice.  Please DO NOT pay prior to that.  We will package and weigh your box and send you a REVISED invoice with the discounted shipping. 

We only ship to the 50 US states and to Canada.  (We only ship via UPS to Canada and they have an initial flat rate that may be too costly for the buyer for smaller items.).

Parcel Post Shipping:

While we have been quoted 4 to 7 days by USPS for anything outside of a 500-mile radius from our warehouse – we have found that items going to California, as parcel post, may take 3 weeks to arrive – to Texas, 2 weeks.  Please bear in mind that we cannot guarantee the length of time it will take a package to arrive to you that is sent as parcel post.

Priority Mail  or  Overnight shipping is available for an extra fee - contact us PRIOR to paying. 

Handling costs:

We get many questions regarding handling costs. 

The handling cost, which is already included in the item’s shipping and handling amount, is used to defray the cost to ship your purchase. (This is not an additional charge at checkout – it is already built into the shipping and handling amount.)

For example,

·        The cost of the box – on average $1.00 - $1.50;  for larger items – $3.00

·        The cost of the paper/peanuts/bubble used to wrap your item – on average $0.50 - $1.00

·        The cost of the tape – $0.10 - $0.25

·        The cost of the ink and paper for the labels – $0.10

·        The cost of warehousing the item $1.50

·        The cost of our staff per item $2.50

This totals to approximately $5.70 per item.  So the added handling cost for this item might be $2.00.

For the heavier and larger pieces – the totals are closer to $10.00.

Note regarding costs:

For those of you whom are curious, the basic costs associated with eBay and PayPal are approximately 12% - 16% for the total amount of the sale which is absorbed by our sellers.  eBay charges to list the item, for any additional pictures as well as a percentage of the item’s selling price.  PayPal charges a percentage of the item sold – including its shipping, its handling and EVEN its insurance.

Refunds and Returns:

If the item received is substantially different from the description in the auction listing or in the online store listing we will honor a return and refund.  Returns/refunds are not offered for any other reasons.  You must email us with a description within 3 days of receipt – day one is the day of receipt of the package.  You must receive authorization to return the item.  Returned items must be received within 7 days in the SAME CONDITION that they were shipped, in the original packaging with the original manufacturer's packaging – no exceptions.  Once received, we will refund your purchase price as long as the item is in the same condition as when we shipped it.  We will open up a case with eBay to receive a sales fee credit back from them.  If you “decline to cancel the transaction”, we will deduct the eBay fee from the purchase price prior to issuing your refund. 

Please remember that we are resellers with set expectations from our clients.  We will do our best to make every deal a win-win situation.

WE ARE GREEN

WE RECYCLE AS MUCH OF OUR PACKAGING MATERIALS AS POSSIBLE

YOU MUST SUPPLY A CONFIRMED ADDRESS WITH A PAYPAL PAYMENT

Thank you for shopping with us!

david and diane