14 days after the buyer receives it | If you are sent the wrong product, please contact us at auctions@supplementcentral.com or by phone at 800-808-2996. We will gladly solve your problem and issue you an RMA number. All other returns are only accepted within 14 days of delivery and only if the product is unopened. In this case, the buyer is responsible for return shipping and all associated costs. Please be aware of the product you are ordering! Refunds will be the original payment minus shipping charges, and will be returned by the original payment method. Handling time for returns and refunds is 2-3 business days. Please contact the product manufacturer for all defective products.
If your items are returned due to an undeliverable address or customs issues, you will only be refunded the product amount; not the shipping charges. You are responsible for all seized items at customs that are not returned to us in sellable condition and no refund will be offered. |