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Notice:
1. Please make sure that your address and mobile number to receive the item are correctly written on paypal! We only ship to Paypal address.
2. For this item, we will ship to you by Hong Kong Air mail. (Without a tracking number).
3. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
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VOCOCAL is a latest electronic brand in China and it now becoming an international brand. All the products of VOCOCAL are directly from hundreds of certified factories. Small-lot orders are welcome. VOCOCAL always set the quality first; never sell the bad quality products. Our philosophy is “Let’s do better”. We will insist on “Superior Quality, Faster Delivery, Better Prices, Latest Product, and Personal Service” for ever
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- Check the importation requirement: Please check the importation requirement of your country to confirm that this item accord with it. For example some countries need the CE certificate to import mobile phones, then you must tell us that before you bid.
- Attention Intellectual Property Rights Owner: If you do think that our products infringe your trademark, patent or other intellectually property rights please contact us and send e-mail to
 . We will reply you as soon as possible! We are not responsible for any problems caused by the aforesaid notices
- Pictures are only for reference.The color of actual product may has some difference with the picture.
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Payment:
- Payment method：only accepted Paypal
shipment:
- Handing Time：Item Will Be Shipped Within 24 hours (except weekends and holidays) as soon as your Payment Verified. Sometimes the date will be delayed due to a shortage. However, we will inform you via the Email.
- Shipping time: Delivery time of Express delivery is approx.4 -7business days to most US/UK/AU.
- Shipping time Table of the Airmail:
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Country |
Approx. Delivery time |
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United States / United Kingdom / Australia |
7-18 working days |
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Canada |
7-21 working days |
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Brazil / South America |
maybe take up to 3-8 weeks due to strict Custom Inspection |
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Italy / France / Spain / Germany/ Eastern Europe |
Maybe take up to 3-8 weeks due to strict Custom Inspection |
- This information is provided by the carrier and excludes weekends and bank holidays. Note that delivery times may vary, particularly during peak periods.
- All items will be dispatched from our warehouse in China or Hong Kong directly.
- We will ship worldwide EXCEPT Nigeria, Vietnam, Indonesia, India, Malaysia, Philippines, Thailand, China, Hong Kong, Macau
- Due to Custom restrictions, we do not ship lighters to United States, laser pointer to Australia, MP3/MP4 players and laser pointer to Germany
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- Issues NOT Covered in Return Policies or Repair Warranty.
Obviously, we are unable to guarantee damages caused by any misuse of the products including any physical damages.
- Return Policies (Within 7 days from the day you received the products)
You can exchange for a replacement or be given refunds if you find the merchandise you buy is not as described or has functional defects in it.
- For refunds
We will give refunds to you (not including the handling charge and the fee for the shipment you paid when you bought it). Besides, we are not responsible for the shipping fees when you send it back.
- For replacement
we are willing to replace the whole purchase (including the package) .You will cover the shipping fees when sending it to us, while we will cover the shipping fees when sending the replacement to you.
- Warranty Policies (3 months from the day you received the products)
If the item can't work for some defects, you can send the item back to us, and then we will repair it for you. But buyer pays all the come-and-go shipping fees.
- Return Process
- Please E-mail us if there is any problem of the products
- We will send you our RMA (Return Merchandise Authorization )
- Read and fill in the RMA
- Send the products with the RMA together back to us, we will check and solve the problem carefully
Please note that we are not responsible for any returned defective items without RMA form.
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