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Checkout Options

Check-Out Now!: You may use this option if this is the ONLY item you need to pay for. Click on the button below the item description or click here to immediately proceed with the checkout and payment process. You will be able to complete your payment and finalize your purchase without waiting for an email confirmation from eBay.

Check-Out Later: This is the appropriate method if you are paying for multiple items and wish to receive a combined shipping discount. An message containing a checkout link will be sent to the e-mail address associated with your eBay acccount at the end of the auction.(usually within an hour) This message will contain a link to our simple and secure checkout system where you will find your total charges and be able to quickly and conveniently pay for your purchase(s). There is no need to contact us to arrange payment. If you do not receive a checkout link, please check your bulk/junk mail folder and verify that you are using the e-mail address associated with your eBay account before contacting us!.

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Payment

How long do I have to pay for my item?

Payment for your item MUST be made within 7 days of the close of the auction. eBay users that do not pay within this time frame will be reported to eBay as NON-PAYING BIDDERS and are subject to eBay rules and regulations including loss of bidding privileges.

What payment terms do you accept?

SIGNWarehouse gladly accepts PayPal, Visa, MasterCard, Discover and American Express through our secure online ordering system. Payments must be made through our checkout. Direct PayPal payments cannot be recognized by our system and your order will not be processed.

We will ship only to the address on file with your credit card company or to verified PayPal account addresses. No exceptions! If you provide an unconfirmed shipping address, your payment will be refunded and your order will NOT be processed.

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Taxes/Import Fees/Duties

Sales tax will only be charged to residents of Texas (8.25%) and Kentucky (6.0%).

All international buyers are responsible for any taxes, customs and duties that may be assessed by their government. Please contact your local customs office prior to bidding so that you are fully aware of the potential costs. These fees are assessed by your government and collected on delivery independent of the final sale price and shipping charge for this item. U.S. regulations prevent us from shipping the item(s) as a sample or gift.

SIGNWarehouse is in no way responsible for any portion of these charges.

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Shipping

*Find shipping costs here*

Where do you ship?

At this time, SIGNWarehouse ships ONLY within the US (including the District of Columbia) and Canada.****Canadian customers see tax information above.

We do NOT ship to:

• APO/FPO addresses
• PO Boxes
• US Territories and Protectorates
• Countries other than the US and Canada

How do you ship?

• We ship via UPS Ground and ABF Freight (large items). Tracking numbers are automatically provided in shipment notification emails.
• We allow local pickup (Mon-Fri 8am-5pm)for customers who make arrangements before making payment.
• We ship only to verified addresses (the address associated with your PayPal or Credit Card account). No exceptions!
• We do not
  • Offer rush shipping on eBay orders.
  • Ship collect or third-party billing.

When do you ship?

• We ship Monday-Friday, excluding major US holidays.
• Packages generally ship within 3 business days of payment receipt.
• Exceptions:
  • Backordered items ship immediately upon availability. You will be notified if your item is unavailable. At that time, you will be given an estimated time of arrival and the option to receive a refund.
  • Large Equipment items (such as lasers and printers) can take up to 60 days to be dispatched. We will contact you in the event your shipment is delayed by more than a week.

How is shipping calculated?

• Shipping is calculated before any applicable taxes.
• Multiple items will be combined & receive a discounted rate (this occurs automatically in the checkout).

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Visit Our eBay Store (by clicking here)

What are the benefits of visiting the store?

• Items in the store are categorized to help you find specific products more easily.
• Search function allows you to search by product name or color of vinyl.
• Gallery view allows you to view thumbnail images for many products on one page.

Return Policy/Contact Info

What is your return policy?

• We will exchange/replace defective merchandise immediately. No refunds or credits.
• Defective on Arrival situation must be noticed within 15 days after delivery.
• Returns must have all original packaging and accessories.
• RMA number is required for all returns. Please call us before you return the item.
• Units returned without an RMA will be refused.
• Units returned and found not to be defective will be returned at buyer expense.
• Warrantied equipment will be exchanged/replaced ONLY within the specified warranty period.

All sales are final. Any other SIGNWarehouse promotions, special offers and/or rebates do not apply to these auctions. Your bid is a contract to buy. If you are the winning bidder for an item and fail to complete payment using the online checkout, you will be in reported to eBay as a Non-Paying Bidder and subject to eBay account suspension.

What if I have a problem such as missing or incorrect items?

Although we make every effort to insure that you receive the correct item in a timely manner, there may be times when you need to contact us for assistance. If you experience a problem, please contact the eBay department at 1-800-799-5280 for assistance. eBay assistance is available Mon-Fri 9am to 5pm CST.

If your call is not answered please leave a message and we will return your call as soon as possible.

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See Our Feedback (by clicking here)

How are we doing?

• Your feedback is appreciated! Leaving feedback on eBay assures us that we are meeting your expectations and assists fellow eBayers by letting them know what kind of service they can expect from SIGNWarehouse.com.
• Upon receipt of your item(s), please take a moment to leave positive feedback for items received as expected. Our system will automatically reciprocate with positive feedback within 24 hours.
• Missing item(s), damaged product(s)/packaging, or defective product(s) should be reported directly to auctions@signwarehouse so that we can correct the matter. These are rare occurences but do happen occasionally in spite of our best efforts. You may also reach us at 800-799-5280.

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