New Microsoft Wireless Controller Game Xbox 360 Elite

  Shipping Policy

   · Ship worldwide from Singapore via Singapore Airmail Post. Also buyer could choose the shipping method (with tracking No. or not) when placing

     orders.
   · Ship within 1 business days once payment aquired. Notification of shipment will be sent to buyer.
   · The estimated time of arrival is 6-14 business days to any International destinations after shipping out, however sometimes goes to 15-25 days or

     more for some remote areas ,which depends on the freight in different countries.We greatly highlight the clause when our honorable customers

     need the goods urgently.  

       · Please NOTE that we are NOT responsible for items lost or damaged during freight unless there is insurance. Although all orders will be packed in a

         professional manner, shipping insurance is highly recommended due to fragile nature of products.
       · Any delay during delivery including but not limited to customs postage checking, strike, force majeure etc will not return to the seller's responsibilities.
       · We would like to stress that it is buyer's duty to pay the tax when make an order  abroad. Prices as listed Do Not include taxes, VAT, or other hidden

         charges.

        Returns & Warrantly

        · Customers must check the package once receiving.Please refuse to sign for the package and return to us when package damage during the

          freight.Then contact us ASAP  for the solutions.
       · Please check twice to confirm the item not work and contact our customer service representative to show some pictures and any details for

         confirmation before returning. Then get a unique address for return.
        · We should highlight that returning packages according to the address on shipping package could not be received by us. And buyers must be in charge

          of the loss in this case.  

        · Refunds given only if item DOA and cannot be replaced via PAYPAL . Please do remember that 5 days reporting time and 14 days returning time will

          be acceptable in these case and exceeding time limit will not be handled.
       · We must claim that only you package as "Product for Return" on the Customs Declaration Form as well as EBAY ID AND ITME No, or your return

         won't be processed.
       · Buyers should be subject to 20% restock fee and return shipping cost(EP you brought wrong model or wrong color etc,.) when All NON-seller mistake

         returns for refund. Please learn that shipping and handling fee will not be returned to the buyers only in the case of DOA.
       · We ONLY accept the return for original package. Please make sure the item have NO man-made sabotage.

       · Warrenty covers replacement or repair.

       · We reserve the right to refuse any returns for objective reasons. 

    About Feedback

  · If any unsatisfaction, please contact us for solutions before leave negative/neutral feedback. We will make every effort to ensure and resolve every customer's issues at very first time.And always leave positive feedback to all our customers.
  · If you are satisfied with the product you received,please leave us positive feedback and 5 scores DSR.