A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
By
purchasing this item you have agreed to the Terms and Conditions of this Policy
Shipping: We are absolutely not responsible for any import
tax; value added tax, purchase tax, customs clearance fees, etc. for
international shipments. Items are usually shipped out on the next business day
after payment is received.
In some cases, it may take
2-5 business days to ship. And please purchase the shipping insurance to secure
your item; we use 3rd party Insurance Company for shipment to expedite the service.
We are absolutely not responsible for loss or damage of uninsured packages. If
you pay for overnight the payment has to be received before 12pm PST otherwise
it will be shipped a day after we receive your payment. We do not ship on
Saturdays or Sundays or major holidays.
In some areas FedEx/UPS
doesn’t provide service (APO, AE, HI, PR, PO BOX...) and
we will use UPS or USPS. No delivery on Saturday and Sunday for FedEx /UPS
Express and Overnight.
Payment: We ship to confirmed addresses ONLY. You can
pay with pay pal.
Insurance: We are not responsible for any damages or
lost of item by shipping carriers, please make sure to add $4 to your payment
for every $500.00 to insure your package. By paying the insurance fee you will
not be responsible for any damages to the item during the shipping and you are
fully protected by insurance company.
EBay policy: We reserve the right to cancel the auction at any
time for any reason. Have your entire question answered before bidding. If you
bid and win the item, you are bound by eBay to purchase it. In case of
cancellation of the transaction the bidder will be charged $5.00 for listing
and processing fees to avoid negative feedback and eBay unpaid item strike.
Feedback: If you have a problem or question regarding your
transaction please contact us before leaving any type of feedback. Negative
feedback does not solve anything and will end our transaction with the buyer.
Customer Satisfaction: Customer satisfaction is very important to us. We
are confident you will be very happy with your purchase, but if you are not for
any reason, you are completely covered with our customer satisfaction warranty.
Returns: All sales are final. Do not ask for refund if you
receive a defective, dead on arrival or not as describe since we offer
replacement if you contact us within 3 days upon receipt.
Exchanges will gladly be honored
if item is DOA (dead on arrival) (buyer is responsible to send it the item
back).
We offer exchanges if the
item shipped was not received as described or if the item was dead on Arrival.
Buyer must notify us
within 72 hours of receiving the item.
Item must be returned
unused and in its original condition.
D.O.A (dead on arrival)
products are eligible for EXCHANGE only if we are notified within 72 hours of
receiving item and returned within 3 days of receipt, unused, in original
packaging complete with box, manuals, and accessories.
Water damaged or
physically damaged items will NOT be accepted back under any circumstances.
Phone will be inspected
for completeness and condition upon receipt back before a replacement can be
issued.
If you need to make a
return, you must to fill out our RMA form online and RMA number will be given
to you once the form is submitted (return merchandise authorization number)
before sending the item back.
For ANY RETURN there will
be a $10.00 shipping charge which is not refundable under any circumstances.
17% restocking fee will apply to any return for refund.
Link: Here is the link for the return form:
Once that form is completed you will
get an email with the RMA number (4-5 digit number), it will also provide you
with our address to return the item back to Panasystem
Warranty: you have 3 days upon the receipt to check your
purchase and make sure it’s not factory defective or damaged and purchase
warranty for the item, Square Trade offers up to 3 years warranty, please be
sure to purchase warranty so you will be safe since we do not offer any
warranty on any item unless we advertise for it.
Compatibility: Customer is responsible for confirming the
compatibility of our items with their equipment or service provider.
Please check before
purchasing.
If you are purchasing a
phone, you are responsible for initial setup of the phone, including but no
limited to the web browser.
We are not responsible for
features not working if you did not check with your service provider first.
Contact us: We are open Monday through Friday 9:00am - 5:00pm
Pacific Standard Time. If you email questions after business hours, we will
usually answer them the next day.
We are closed on weekends but will do our best to answer as many questions as
we can.
If we did not respond to a question sent on a Saturday or Sunday, please check
your email on Monday. Our Customer service phone number is 818-709-4312 or
818-671-1264
You can contact your seller to arrange to pay for and pick up your item.
*The estimated delivery time is based on the seller's handling time, the shipping service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
Seller charges sales tax for items shipped to: CA*(9.75%) .
* Tax applies to subtotal + S&H for these states only
Return policy
Item must be returned within
Refund will be given as
Return policy details
3 days after the buyer receives it
Exchange
All sales are final. Do not ask for refund if you receive a defective, dead on arrival or not as describe since we offer replacement if you contact us within 3 days upon receipt. Exchanges will gladly be honored if item is DOA (dead on arrival) (buyer is responsible to send it the item back). We offer exchanges if the item shipped was not received as described or if the item was dead on Arrival. Buyer must notify us within 72 hours of receiving the item. Item must be returned unused and in its original condition. D.O.A (dead on arrival) products are eligible for EXCHANGE only if we are notified within 72 hours of receiving item and returned within 3 days of receipt, unused, in original packaging complete with box, manuals, and accessories. Water damaged or physically damaged items will NOT be accepted back under any circumstances. Phone will be inspected for completeness and condition upon receipt back before a replacement can be issued. If you need to make a return, you must to fill out our RMA form online and RMA number will be given to you once the form is submitted (return merchandise authorization number) before sending the item back. For ANY RETURN there will be a $10.00 shipping charge which is not refundable under any circumstances. 17% restocking fee will apply to any return for refund. Link: Here is the link for the return form: http://panasystem.com/pana/ebayform.asp Once that form is completed you will get an email with the RMA number (4-5 digit number), it will also provide you with our address to return the item back to Panasystem
The buyer is responsible for return shipping costs.
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