• Buyers should pay for the item within 3 days . Unpaid items will be filed to eBay to pursue further legal responsibilities.
• Your satisfaction of our product is guaranteed. You may return our product for exchange within 7 days upon receiving shipment. Shipping & Handling charge is not refundable. All returned item must be under resellable condition and will be subject 20% restocking fee.
• Customer will be responsible for shipping the merchandise back to our RMA/EMA center and shipping the exchanged product.
• All return item must be in original box and not be used. Our customer service personnel will inspect the returned merchandise before refund or exchange.
• Please contact customer service for RMA/EMA number (Return/Exchange Merchant Authorization Number) before you make any further step. Our customer serivce will help you to resolve any question (we will response all email with 24-48 hours, business hour).
• Any used or open box merchandise will subject to an extra 20% restocking fee to cover our shipping cost, ebay/paypal fee and logistics cost. No Exception, thanks!!
• Products are all stocked in US warehouse and usually will be shipped out within 24-72 hours after payments are received and cleared, although we normally ship products within 24 hours.
• We ship to the United States 48 lower states and Canada through UPS or USPS. All shipping included insurance to the full merchandise value.
• For HI, AK, APO, FPO and other counQuades, please contact our customer service first for the shipping details. If you have any special request on shipping, please email our customer service
• Tracking information will be emailed to customer within 24 hours after item has been shipped out
• If your product has been damaged during shipping, please contact us first and we will take care the claims for damage from shippers.
• Shipping fee includes shipping fee, insurance fee, handling fee, packing material fee, etc. No netogiation on shipping fees.
• Every bid is a legal contract and indicates that the buyer fully agrees with all the conditions in listing. Buyers should read listing carefully before bid. If buyer do not agree or not clear with any in listing, please email us for details before bid.
• If you have ANY PROBLEM with our products, process, service etc. etc., please CONTACT US FIRST before leave negtive feeback. We always would like to resolve our dispute between us.
• We sell products Online. We PREFER email contact. Email us for any sale, customer service, shipping etc, we will response in time.
• If your question doesn't get response within 48 business hours, please check your email spam folder. In many times, the email goes to the spam folder instead of inbox.
• We work hard to fight for the 5 Star rating on ebay. Thank you for giving us the opportunity to show our 100% customer satisfaction customer service team. tks.

Feedback & DSRs (Detailed Seller Ratings) Policies:

We are a honest and small business and depend on our eBay reputation and customer satisfaction to succeed. We dedicate to help our customer with the highest level satisfaction. Therefore, our feedback and DSRs are extremely important to us as better DSR scores affect our search placement on eBay. We want to earn your good feedback and 5 star DSR rating. Unfortunately, 4 stars is considered a bad rating for sellers and can result in restrictions on our account. Please help us maintain our business. If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your scores!