o Golf DIVOT TOOL
o Has Beltclip for easy attachment to slacks
o Has Removable BALL MARK that magnetizes to the tool
o BALLMARK is approximately 1" in diameter
o The is a BRAND NEW Officially LICENSED NATIONAL FOOTBALL LEAGUE PRODUCT
o Two items are pictured to show you multiple views
o You are bidding on only 1 item

Welcome to our eBay store!

Thank you for shopping at First Rate Golf USA. We sincerely appreciate your business, and want to make your entire shopping experience as pleasant and enjoyable as possible. To ensure a smooth transaction, please refer to the store policies listed below.

Payment
Customers are required to go through check out, regardless of payment method.

To check out now, simply click on the link below when the auction ends. Or, to check out later, simply follow the instructions sent by email within 3 hours of the auction closing. This email will contain a link to a secure checkout system, where you will be able to quickly and conveniently pay for your purchase. If you are bidding on other items, your shopping cart will be updated for up to 7 days. Please check out when all items are in your cart. Please contact us if there are any problems.

We gladly accept the following forms of payment. For the most convenient, secure, and timely transaction, we highly recommend PayPal as the preferred method of payment.

• PayPal
• Visa, Mastercard, American Express, Discover
• Money Order

Payment must be received within 10 days of the auction closing. Items not paid for within 10 days will be relisted, and FRGUSA may file an unpaid item dispute.

Sales Tax
For shipments to North Carolina, please include 6.75% sale tax.

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Customer Service

Here at FRGUSA, we strive to be your five star DSR eBay golf supplier. Being long time Carolina Hurricanes fans, we have adopted their 2006 Stanley Cup Championship slogan, "Whatever It Takes!". We will do whatever it takes to ensure your satisfaction. To make your purchase as simple and easy as possible, please review our store policies. As always, do not hesitate to contact us with any questions or concerns you may have.

Return Policies

At First Rate Golf USA, we want you to be happy with each and every purchase you make with us.  We accept returns for exchange, replacement, refund and store credit. Please read below for details on how to return your purchase.

Exchanges
If you decide you would like to exchange the product (different size, differenct shaft flex, etc.) please contact us within 7 days for an return authorization number. After 7 days, all sales are final.

• The item must be in the same condition as it was received.
• Please include payment for shipping the second product.

Returns
If you decide you do not want the product you receive, you have 7 days to contact us for an return authorization number. After 7 days, all sales are final.

• Original shipping charges are non refundable.
• The item must be in the same condition as it was received.
• The return is subject to a 15% restocking fee.
• Please include a note in the return package describing the reason for the exchange.

Damaged Shipment
If your item was damaged in transit, please contact us immediately, and we will file a claim on your behalf with Fedex. Once the claim has been approved by Fedex, we will ship out a replacement item, or issue a full refund. Please do not file a claim with Fedex, as this will only delay the claims approval process.

Incorrect Item Received
As an eBay powerseller with a 99.4% approval rating, FRGUSA gets it right. We strive to complete each and every transaction 100% correctly. However, errors do occur. If you have received an item that you did not purchase, please contact us immediately to help us resolve the problem. There are a few options available when this situation occurs, so please contact us, and we will issue a full refund and/or get the correct product to you as soon as possible.

Ratings Disagreement
FRGUSA is a eBay powerseller, and are confident that the condition rating is accurate. However, we understand that sometimes rating discrepancies occur. If you believe that this has happened with your item, please contact us immediately for a return authorization number.

• Upon return of the item, we will reevaluate the item, comparing it to the original written and photographic documentation. If the error is on our part, we will immediately issue a full refund, including the original shipping amount.
• Please note that the buyer is responsible for returning the product to us for reevaluation. We will reimburse all reasonable return shipping amounts if the discrepancy is due to our error.

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Shipping
Continental US |Alaska & Hawaii||Canada & MexicoEurope|International

We ship exclusively with Fedex and USPS. Normal shipping is ground, and usually ships in one business day. Please call us before checkout for any expedited shipping to ensure proper delivery. Please allow 4-6 weeks delivery for all US military addresses.

Local pickup is available. The handling charge is 25% of the quoted shipping and handling charge.

For non domestic shipments, the buyer is responsible for all taxes, duties, and import fees charged by the buyer's government. Please contact your local customs office for more information.

Insurance is optional, but recommended. Insurance is calculated at checkout, depending on the total invoice amount. Most insurance charges are nominal except for the most expensive items.

Continental United States Shipping Rates

All USPS 2 Day shipments are sent USPS Priority. The USPS estimated delivery time for Priority is 2 days, but the delivery time is not guarateed.

Alaska & Hawaii Shipping

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Canada & Mexico Shipping