|
PLEASE NOTE it is customers'' responsibility to pay for
the return shipping fee under any circumstance.
Genuinely faulty goods will be replaced or money refunded
within 30 days of the invoice date.
We will not receive the return package for a replacement
or a refund after 30 days of the invoice date.
In order to protect all consumers'' benefit, the items
cannot be exchanged once they are opened by buyers, except that there are
problems for the items, so please read carefully the instruction before
you use the items. If you have any problem with the items you received,
please email us and we will be happy to resolve for you.
Any customer, who bought commodity on my ebay store,
please read the specific instructions of the product on the page layout.
We will conduct as following stipulations if there are no special clauses
for exchanging commodity.
1 The reason for exchange must comply with the commission
of Maya Mall (Details at the exchanging clauses).
2 The exchange commodity must possess the following
situation:
Full external packaging, spare part, specification,
assuring paper of repairing, the delivery document, and the explanation
for exchange.
3 Problems occurred in right usage of goods.
4 You lose the right of exchange commission if the
following occurs:
1) Wrong usage of the commodity ;
2) Repairing, wrong usage, ignoring, misusage, accident,
and changing without authority;
3) The damage results from the usage by mistake;
4) Force majeure;
5) Damage of the splash of food or fluid;
6) The normal abrasion of goods;
7) Without contact before exchanging the goods;
8) The un-integrity of the external packaging;
9) The lack of spare parts and attached references;
10) Beyond the time limited;
11) Not provided by Maya-Mart.
5 The Maya-mart promises that the external packaging is
integrated. In order to protect your benefits, please inspect the
commodity immediately when you receive the commodity. You have the right
to make a claim against the post office and get compensation.
6 The methods of exchanging the commodity:
1) Please contact the Maya mall before exchange, and the
mall can refuse the exchange without any reason.
2) The address for Return:
NO 306 Zong He building C, Guan Long village, Xili town,
Nanshan Distrcit, Shenzhen, GuangDong province, China .
3) Please send back the attached present when you are
going to exchange or return the commodity.
Attention please: Owing to the technological reason, we
cannot promise the color of the commodity in the computer conforms to the
reality item, we will do our best to illustrate on the web site.
Special attention: Please contact us at:
MSN:Maya-mart@hotmail.com ,Before your exchange, tell us your order NO,
and the reason why you wanna exchange, we will handle the problem
according the specific circumstances. |