ALL ITEMS SOLD IN GREAT CONDITION UNLESS OTHERWISE STATED. WE WILL DESCRIBE EACH ITEM TO THE BEST OF OUR ABILITY AND KNOWLEDGE. RETURNS ARE GLADLY ACCEPTED IF ITEM IS NOT AS DESCRIBED AND ""ONLY"" IF NOT AS DESCRIBED!! CERTAIN GLASS ITEMS HAVE MANUFACTURING DEFECTS SUCH AS BUBBLES, STRAW MARKS(STRAW MARKS ARE NOT SCRATCHES OR INTERNAL CRACKS!) BURNS, DUST OR SICKNESS ETC.. WE DO NOT CONSIDER OR RECOGNIZE THESE AS DAMAGE. ALL RETURNS "MUST" BE SENT WITH INS. CLAIM SIGNED BY YOU!! PLEASE!!!!