• Please inform us about your VAT (EU) or ESN (USA) number if you have any. That will be useful on the inside invoice we will send you with your item(ns).
• First contact should be done within 3 days and payment should be done within 7 days after purchases or closing of auctions, unless you had contacted us and we agree other date; otherwise, business will be considered null and item will be re-listed.
• Returns with refunds are accepted for full money back and for genuine reasons only (item not as described). If your item arrives broken (not often, but it happens), please contact us before taking any other action. We ask, if possible, that you send us a photo of the object, in order to take the appropriate procedures at post office. Please contact us to return your item as soon as possible and within 10 days.
• We guarantee you will be 100% satisfied with your specimen(s) or we'll refund your purchase price in full upon safe return of the specimen(s) in original condition within 10 days. All sales come with this policy, no questions asked.
• We do not pay shipping, handling and insurance costs at refunds. We do not charge you a re-listing fee.
• Items must be returned with appropriate handling at appropriate unopened package (similar to those you've received).
• If your item arrives damaged, please contact us and we will resolve everything at costumers best convenience. But DOA (Damage On Arrival) should be reported within 1 business day from the arrival date. No exceptions!
• Please don't ask for refunds if you didn't insured your pieces and they arrive damaged. There is nothing we can do. These rules are eBay, Paypal and Square Trade protected and negative feedbacks or disputes will be resolved against you.
• We refund all legitime and insured situations (items not corresponding to description, items that you don't like)
• If the auction ended and the highest/winning bidder chooses not to pay for it, we will be forced to follow Ebay's policy by opening an unpaid dispute, in order to recover our listing, stocking and final value fees.
• Before all, if something is wrong and before leaving any negative or neutral feedback, talk to us emailing mediterranica.store@vodafone.pt ! We will manage it to guarantee your satisfaction and a fair solution.

• Our business (so, your participation to) is protected by Ebay, Paypal and Square Trade policies and protections, so you can be sure to buy safely.
• At our Mediterranic Store  you can find products and travel through a true Arabic environment, with many different exotic and peculiar objects and the possibility of negotiate them: make ALWAYS your offer as it can be the first step to get the object that interests you.
• If you want something that's not listed or any lots, or if you want to make a future demand, contact us directly to mediterranica.store@vodafone.pt; we will answer you and, as we have a direct business with the best factories and dealers, we will try to get what you want.
• Please visit our profile at My World page and consult our Feedback's resume.
• Do not hesitate to add us to your favorites list and to see all our other items.
• Please give your contribution to make our page a better shopping environment and to correct any errors, emailing your suggestions, questions, tips or proposals.
• We guarantee your satisfaction and we do not put our business before you. Do not hesitate on contacting us. We can do a really good and fair business together.
• We have an honest business and WHEN PIECES ARE PREPARED OR RESTORED, WE TELL YOU SO!
• We have a Paypal Business Account Verified (300)
• We are proud members from the Professional Fossil Dealers
  

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