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100% Satisfaction Guarantee: If an item is received in a condition that is not represented in this listing due to our error, we will work with you to find a resolution, including the option for a full refund and free return shipping. Simply notify us within 7 business days of receiving your item.
Otherwise our 30 day return policy applies: Items may be returned within 30 days of the sale date under the following terms: restocking fee of 15% is applied. Shipping charges are non refundable. Returned item must be received in original condition with all parts included. Damaged items are not accepted for return.
Slightly mistreated original boxes are not a reason for a return. Items are opened to check functionality, photograph the item and inventory content. Additional packing material may be added to ensure safe arrival of product.
Damage during shipping requires that you inspect the TV for damage before the driver leaves or you sign a delivery receipt. Damage must be noted on the shipping manifest and be reported to us within 5 days of receiving the item. Failure to follow these steps will result in your claim not being accepted. In the event of damage during shipping the shipping company may take 30 days to process a claim. All damaged during shipping claims will be refunded once the claim is approved.
We do our best to make sure all items are listed accurately but some minor cosmetic blemishes may go unnoticed. Please review all pictures. |

We accept Pay Pal. Funds must be payable in US dollars.
Items must be paid within 7 days or item will be relisted, sale voided and non payer bid alert filed with eBay to recoup our listing fees. Item will automatically be relisted on the 8th day after sale. We do not make exceptions to this policy.
We may cancel orders from eBay IDs showing little recent activity or with a high percent of negative feedback.
We may cancel auctions if a major error is discovered in the listing. The error will be corrected and the item relisted.
Pay Pal payments for items over $150 require a Pay Pal approved (confirmed) shipping address. For information on confirming an address, contact Pay Pal at 1-888-221-1161 or visit: http://pages.ebay.com/help/buy/questions/confirm-address.html - it's fast, easy and provides FREE buyer protection up to $1,000. We accept payment by PayPal. Under no circumstances will we change the ship to address the buyer provides during checkout. Please ensure the address you provide during checkout is the correct address. |
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Many of our items are often covered under the manufacturer's warranty as the majority of our customers have successfully called the manufacturer to register the item and activate the warranty. While we cannot guarantee this, most LIKE NEW/OPEN BOX and all FACTORY SEALED ITEMS with original packaging have a good chance of being registered and warranted because they are not previously registered.
Affordable extended warranties are available on all products through Square Trade. Please click on the Squared Trade link below for details. |
One Business Day Notice Required
Maryland 6% Sales Tax applies on all local pick ups. No shipping or handling charges on local pickups.
By appointment only Monday through Friday between 11am and 4pm. No weekend or holiday pickups. Pickups must be paid for with cash, credit card on site or PayPal. Pay Pal and personal or business checks are not accepted for local pickups. TVs which do not include the original factory box will be ready for pickup without a box. We provide bubble wrap and cardboard.
Items are available for local pickup in Gaithersburg, Maryland 20879. Please call our customer service department at 240-361-4500 ext. 100 to schedule a pickup appointment. |