|
Paypal is our preferred method of payment. We will ship to the address shown on Paypal Transaction only. Please do not ask to change addresses.
We also accept all Credit Cards. You can pay via our secure Checkout or by Phone.
We will only ship to a billing address. No exceptions!
Hours of Operation:
11:00am to 6:00pm EST Monday through Friday.
We are closed on weekends and holidays.
RA# is required for all returns. Please contact us via phone or e-mail to request an RA. Indicate an RA# on the box.
*Item(s) presented for return must be in resellable, unworn & original condition with all warranty papers, cases and with yellow security sticker attached. Item has to be received by us within 10 days after you get an item. We do not sell used eyewear and will not accept used eyewear for return. If all of the above conditions are satisfied - we will issue a refund for the original purchase amount less shipping and handling.
WE DO NOT CHARGE RESTOCKING FEE. Please allow 8 business days to process a refund or exchange. Customers are responsible for shipping an item to our facility. Use a traceable method of shipment for returns. We are not responsible for any lost or undelivered packages.
|
USA Shipping
| Type of shipping |
Charge $ |
Handling time |
Time in Transit |
Estimated Delivery in |
| Fedex Ground Continental US |
$5.99 |
1-2 business days |
3-5 business days |
4-7 business days |
|
Fedex Expedited Continental US
|
$14.99 |
1 business day |
3 business days |
4 business days |
|
Fedex Second Day Continental US
|
$18.99 |
1 business day |
2 business days |
3 business days |
|
Fedex Overnight Continental US
|
$35.99 |
1 business day |
1 business days |
2 business days |
| USPS Priority to PO Box, Alaska, Puerto Rico, Hawaii |
$9.99 |
1-2 business days |
3-4 business days |
4-6 business days |
| USPS Express to PO Box, Alaska, Puerto Rico, Hawaii |
$26.99 |
1 business day |
1-2 business days |
2-3 business days |
| Fedex to Alaska, Puerto Rico, Hawaii |
$28.99 |
1-2 business days |
3-5 business days |
4-7 business days |
International Shipping Charges and Guidelines: We are not responsible for any CUSTOM CHARGES or DUTY CHARGES incurred by a customer. Phone number is required for all international Shipping.
| Destination |
Charge $ |
| Canada by Fedex Express |
$21.99 |
| Australia, New Zealand, Japan, Mexico, Great Britain, France, Austria, Norway, Israel, Turkey, Switzerland, Belgium, Sweden, Spain, Portugal, Italy, Korea, Thailand, China, by Fedex Express |
$28.99 |
| Iceland, Russia, Ukrain, Czech Republic, Latvia, Poland, Estonia, Moldova, Armenia, Croatia, Azerbaijan, Hungary, Germany, Brazil, Greece by USPS (EMS) |
$35.99 |
| PO BOXES by USPS (EMS) |
$35.99 |
Insurance is mandatory for all purchases over $100.00
Tracking number will be available on the same or next business day after your package is shipped out. The tracking number should automatically be provided to you via e-mail from Paypal. Please contact us if you haven't received an email with your tracking information.
Refused or unclaimed merchandise. Customers will incur additional charges if an unclaimed or refused package is sent back to our facility. Customers are responsible for additional shipping fees to reship the package.
|