| 【Insurance】optional
US$0.99.
It's an optional. Available to purchase at checkout
【Shipping
Address】
Shipping
Address: All orders must be shipped to the
address you have registered with PayPal. Sorry we
cannot ship to any other address.
【Paymment
Policy】
We
accept PayPal, Payment is accepted quickly &
securely with any major credit card through
PayPal!(PayPal is eBAY's fast, easy and secure
payment service). Buyer are advised to check our invoice
and PayPal instruction in your eBay registered email to
fulfill the payment at the end of Auction or purchase.
If you want to combine shipping, please do not
pay any invoice before all of your bid closed. When all
of your bid closed, please give us all the item numbers,
then we will combine an invoice for you.
Payment
is expected within 7 days of auction closed. Unpaid
item will be reported to eBay, and the buyer may receive
negative feedback.
【Shipping
Policy】
We will ship out
your item within 1 business day through Airmail
after the payment was cleared. Normally it
expects 10 to 35 days to get to worldwide destinations. It
needs 8-14 days to get to USA.
After we shipped out the items, we will provide you with
the tracking number as soon as possible, and
Buyer may check the shipping status at the local post
office in his own country.
【Resend
Policy】
If
buyer don't receive his item(s) after 35 days since the
date we shipped out his item(s), buyer can ask us to
resend the item(s). We will help buyer track the
shipping information. That may take one to three weeks.
If what we find out is buyer really did not receive the
item(s), and the item(s) he ordered is/are in stock at
the time, we will resend the item(s) to buyer.
If
buyer received his item(s) broken because of the
shipping, buyer can ask us to resend. We require buyer
provide simple evidence to show the item(s)' situation,
such as picture(s) of the broken item(s), and we will
resend to buyer provided that the item(s) he ordered is
or are in stock at the time. A shipping charge will be
required unless the buyer himself has paid the shipping
insurance.
If
the item(s) required to resend is or are out of stock,
we can only provide the buyer some similar item(s)'
pictures to select as replacement(s)., or buyer can ask
for a refund.
If
buyer accept the resending, the resending's
shipping fee is needed from buyer unless buyer have paid
the insurance. The shipping
fee of the first item of multiple items will be
considered as the same as the rest items, i.e., buyer
will pay each of the resending items at the same
shipping charge.
If
we got returned packages from post office, we will
inform the buyer, and buyer can ask us to resend.
A shipping charge is needed from buyer. The
shipping fee of the first item of multiple items will be
considered as the same as the rest items, i.e., buyer
will pay each of the resending items at the same
shipping charge.
【Refund
Policy】
Buyer
can ask for a refund if buyer do not receive his item(s)
after 35 days since the date we shipped out your item(s).
We will refund the price of the item(s), i.e., except
the shipping and handling fee. We will track the
shipping info. It may take one to 3 weeks. If we find
out the buyer did receive the item(s), we will report
the buyer to ebay and paypal. If buyer are an insured
customer, and he didn't receive the item(s), we will
refund the shipping and handling fee to buyer.
If buyer received his item(s) broken because of the
shipping, buyer can ask for a refund after he provides
simple evidence, such as picture(s) of the broken items,
to prove the items' situation. We will refund the price
of the item(s), i.e., except the shipping and handling
fee.
If
we receive returned packages from post office, we will
inform the buyer, and Buyer can ask for a refund. We
will refund the price of the item(s), i.e., except the
shipping and handling fee.
We
normally do not require buyer to send the item(s)
back, but we may reserve the right of requiring
buyer to send back in any particular transaction. We
will negotiate with buyer in this situation.
【Your
Purchase Is Guaranteed!】
Our
merchandise are 100% brand new.
As we are a Verified PayPal member, your
purchase by credit card through PayPal is highly
guaranteed.
We will work with you and try our best to resolve any
issues that may occur. If there is any
discrepancy with this transaction,
the content, terms and conditions set forth in this
auction prevails.
Thank you for
your interest!
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Tong Ren Tang Chinese Medicines
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