3 days after the buyer receives it | This Item is new in sealed box - DOA must be reported within 3 days of receipt for exchange thru NTC, otherwise exchange is handled via the manufacturer's warranty exchange program. Item(s) MUST have a RMA Number issued prior to return. Item(s) MUST be packaged in origional packaging, UNDAMAGED, and complete with all paperwork, parts, etc. Upon receipt of your item(s) a new replacement will be shipped to your address. Advance replacement service available for an additional fee. | 
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Network Telephone Company
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