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WE ACCEPT CREDIT CARDS VIA OUR SECURE CHECK-OUT! PAYPAL IS NOT REQUIRED!

Visa, Mastercard, American Express, Discover, or Paypal are all accepted via our secure checkout. If  you do not receive a Winners Notification email you can go to our secure web-site at: platinumtool.channelvelocity.com, enter your auction ID and your eBay email address, and proceed through checkout.

You will receive a Winners Notification email shortly after the auction ends. Please follow the link in the email to our secure checkout website to pay for your item.

Please make sure your email account (or spam blocker) will accept email from an @channelvelocity.com address.

An email will be sent to the address you listed in the checkout with complete order details.

We only ship to confirmed Paypal addresses or to the billing address on the credit card used to make your purchase.

Payment Details

• Payment is expected within 3-4 days of auction close. Unpaid Items will be forfeited per eBay policies.
• Credit cards will not be charged until your order ships.
• If feedback is left, feedback will be given. Allow 24-48 hours for feedback to be posted. We appreciate feedback as much as you.

Sales Tax

6% for Michigan Residents. If your shipping address is located within the state of Michigan, we must collect 6% Sales Tax in addition to the final order total.

Processing Details

• Buyer is responsible for shipping charges.
• Product will be shipped within 2-4 business days after payment has cleared.
• You will be notified via email (subject line reads "Customer Notice") with a tracking number when your order ships.
• Please make sure your email account will accept email from @channelvelocity.com in order to receive updates regarding your order.

We gladly ship to the United States (including AK, HI, and PR) and Canada. All products are shipped via UPS. UPS cannot deliver to P.O. boxes. Please provide an actual street address for shipping.

USA (48 States) UPS : 64.95 USD

Each Additional USA : 38.97 USD

Canada (UPS) : 129.95 USD

Each Additional Canada : 77.97 USD

AK, HI & Puerto Rico UPS : 224.95 USD

Each Additional AK, HI & PR : 134.97 USD

NOTE: All Duty, Taxes, and Brokerages fees are prepaid by Discount Tommy

INSURANCE: (optional)
Platinum Tool is pleased to offer insurance for free on items up to $100. In addition, we offer insurance (optional) on all our items greater than $100 and we highly recommend it. If you elect to waive insurance on an item over $100, then you accept full liability for any/all damage in excess of $100. We strongly recommend the use of insurance.

Canadian orders are shipped via UPS Standard (Ground) with tracking and insurance. Duties, taxes and brokerage fees are collected by Platinum Tool in our shipping cost to save customers the cost of larger C.O.D. clearance fees. Platinum Tool will pre-pay the collected duties when the package is shipped

Click here for UPS Transit Times

We do not combine shipping charges beyond the First item and Additional item charges listed above. Our checkout system automatically combines the shipping charges if applicable.

Shipping Damage

If your purchase has been obviously damaged during shipping, you should refuse the shipment. The carrier will return the product to us and a replacement will be shipped, if available. If no replacement is available, we will issue a full refund. If shipping damage is not apparent until after the driver leaves, please contact UPS claims at 1-800-744-5877. After initiating the claim, please contact us and we will issue a replacement if available. If no replacement is available, we will issue a full refund.

Please email us if you are interested in picking this item up locally.

This product is covered by a 1 Year manufacturer's warranty from the date of purchase. Warranty information is included with your purchase.

Returns

At Platinum Tool we guarantee that our customers will receive all orders promptly and exactly as described. However we do not do not give customer refunds. If your purchase has been obviously damaged during shipping, you should refuse the shipment. The carrier will return the product to us and a replacement will be shipped, if available. If no replacement is available, we will issue a full refund. If shipping damage is not apparent until after the driver leaves, please contact UPS claims at at 1-800-744-5877. After initiating the claim, please contact us and we will issue a replacement if available. If no replacement is available, we will issue a full refund.

Extended Warranty

An Extended Warranty is available for this item for purchase through SquareTrade Warranty Services.

Excellent Coverage For Your Purchase:

• 100% Parts and labor coverage
• No deductibles, no headaches
• Over 50,000 service centers nationwide

Frequently asked questions
Full Warranty Terms and Conditions

Just click on the logo below to buy your extended warranty. For more details contact SquareTrade directly at 1-800-649-5307.

As our feedback would indicate, we take great pride in making sure our customers receive great service throughout any Platinum Tool transaction. If you have any questions about this item that cannot be answered with the information above, you can reach us using the Ask the Seller a Question link at the top-right of this page.

If you have any questions, please give us a call at:
1-800-665-0728

Thanks and happy buying!