The Ask-A-Tech 24/7/365 Technical Support Program is by far one of the most radical and affordable technology service offerings in the last several years anywhere. Higher Powered Technologies offers two levels of remote technical support for residential and small business users that can be found nowhere else among American based technology companies. We are proud to offer professionally certified Microsoft and Cisco technicians for a fraction of the cost of any company 24/7/365. Here is how it works:

1.    Choose your plan below (Gold, Silver).

2.    Call your technical representative and order your service.

3.    Feel free to put us to work solving your technical problems.

For one low flat fee, Higher Powered Technologies will be your professional remote technical support contact for one low price per computer or server. So if you need technical support on call for your home or small office on a computer or server, you pay one price. That’s it! Do you need support just during the hours of 7am to 6pm EST (M - F)? Do you need support for more than 1 device? Do you need support for 24/7/365 coverage? Follow our guide below and call us at 813-506-3665 to get started:

Silver Plan*: Remote technical support for 1 computer from 7am – 6pm EST (M - F) for 1 year  $200.00. Per Server** $2,000. Add a computer for $99.00 or a server for $1,000.

Gold Plan*: Remote technical support for 1 computer for 24/7/365 support $300.00. Per Server **$3000. Add a computer for $99.00 or a server for $1,000.

Special eBay Offer: Per Incident, if no plan is chosen just call us at 813-506-3665 and name your price per session!!!         

That's right, you bid your session price. We will do whatever it takes to show you that is it possible to get reliable, affordable, and professional IT support for one low price. What are you waiting for? Call us now, mention eBay, and haggle away!

 

*All Plans require full pre-payment at plan initiation. The troubleshooting services exclude any physical configuration and repair of hardware. Support will be limited for products registered at the time of subscription. Products added after the registration dates are not included in the support. No software or hardware is included in the listed plan prices. Microsoft, Cisco, and Linksys are registered trademarks of their respective owners.

** All Microsoft 2003 and Small Business Server remote technical services cover basic  administration (Active Directory/DHCP/DNS, Group/User/Computer adds,VPN/Terminal services, File & Print services, Exchange basic setup, SBS Pack, network connectivity, backups basic configuration.

 

 

What do the plans cover?

 

Hardware (Remote installs/basics and functional configurations/troubleshooting): Cable/DSL modems or Wi-Fi, Internet connectivity issues, Printers, scanners, copiers, Linksys and Cisco personal router and switch appliances, Hard drives (internal/external), Ethernet/sound/video cards, DVD/CD drives (internal/external), Monitors,  Maintenance and troubleshooting, Dell/HP Servers (small business models excluding installations), PC/Laptop/Desktop (any brands), Speakers.

 

Software (Remote installs/basics and functional configurations/troubleshooting): All Microsoft Office products,  Any store bought PC bundled software imaginable including third party  manufacturers like: Roxio, Macromedia, Adobe, RealPlayer and more. Email vendors setup and troubleshooting, VPN install and connectivity.

 

Security (Remote installs/basics and functional configurations/troubleshooting/Removal and cleaning basic configuration/scan initiation): AVG, Trend Micro, Symantec Norton, McAfee, Symantec Backup Exec (10, 11d).

 

Operating Systems(Remote installs/basics and functional configurations/troubleshooting/patches/upgrades): Windows XP, Vista, 2000, Slow PC and network diagnostic testing and optimization, MS Mobile 5 & 6, Symbian S60/70/80 (Smartphone ), Blackberry OS, Microsoft Server 2003 and Small Business Server, Data backup basic configuration and functional setup.

 

Smartphones (User administration/instruction, connectivity, troubleshooting, and software configuration): Any device running Windows Mobile 5 and 6– simulated devices including:

•  Palm Treo 700 w/wx
•  Palm Treo 750 (GSM version)
•  Moto Q and Moto Q9
•  Samsung BlackJack

•  Nokia E61 and E61i
•  Nokia N95

 

Please call your technical support representative at 813-506-3665 before ordering.  WWW.HPWRTECHS.COM