All items will be EXCHANGED FOR STORE CREDIT. NO CASH REFUNDS. Once your item has shipped: KanduBeads.com takes NO RESPONSIBILITY FOR THE ARRIVAL OF SAID ITEM. If you have paid for the optional insurance on domestic orders (inside the USA) then we will offer you tracking information. If you are outside of the U.S.A. or did not opt for insurance, there will be NO REFUNDS OFFERED OR IMPLIED. NO EXCEPTIONS WILL BE MADE FOR ANY REASON. |