We ship everyday, except weekends and holidays. We ship same day if the sale is completed by 3pm CST. UPS will not deliver to P.O. boxes. If you are using a P.O. box for PayPal, you must contact us immediately after payment with a physical street address for delivery or your order may be cancelled and refunded. If ordered using 2nd day air on a Thursday or Friday, the item will not be received until the following Monday or Tuesday. If ordered using overnight on a Friday, item will not be delivered until the following Monday unless you setup Saturday delivery with us. Saturday delivery is $20 extra where available. In the event of a damaged shipment, you are responsible for filing a claim with UPS and they will come pick up the package to start the claims process. We will not replace damaged items that you ship back to us without following proper UPS procedures.

All sales are final, NO REFUNDS. Returns are only accepted under warranty. We will automatically leave positive feedback when it has been left for us. Please contact us before posting negative feedback; we would like the chance to correct any problems. The seller is not responsible for damage/modification or use in any way other than the intended purpose. All lamps carry a 6 month warranty unless otherwise stated within the auction.

River Valley Electronics is proud to be the ONLY DLP/LCD LAMP STORE WITH EBAY'S COVETED TITANIUM POWERSELLER STATUS! We receive over 1100 feedback every month and maintain our 100% positive feedback by providing the highest customer support possible. We stand by our products and our customers to the highest extent. While others claim they are the #1 lamp seller on Ebay, our feedback proves no other seller comes close to our sales and top notch customer service! We would like to thank all of our customers for making us the FASTEST growing lamp store and only Titanium Powerseller of DLP/LCD lamps on Ebay.

Use the 'Contact Seller' link at the top of the page or call Toll-Free (866)-400-0778 between the hours of 8-4:30 pm CST M-F and we will respond as quickly as possible.