Shipping Options   Domestic (CANADA / USA) Delivery $ 15.00 - Expedited Parcel to anywhere in North America. (Includes Tracking number and takes anywhere from 7-12 business days depending on distance and customs/border delays. $ 20.00 - Express Post to anywhere in North America. (Includes tracking number and takes anywhere from 5-10 business days depending on distance and customs/border delays. International Delivery (these rates are estimates, and vary depending on weight, size and destination) $20.00 - Small Packet Surface - No tracking number or insurance against damage is included. Insurance against loss IS included. This option is ONLY available for payments made by Money Order or Cheque. Delivery can take anywhere from 8-12 weeks. $30.00 - International Parcel Surface - Tracking number and insurance against loss is included.  Delivery can take anywhere from 8-12 weeks. $60.00 - International Parcel Air - Tracking number and insurance against loss is included.Delivery can take anywhere from 7-14 business days.

Payment Options   US INT'L POSTAL MONEY ORDER: PINK COLOR BANK DRAFTED MONEY ORDER PERSONAL CHEQUE (2 WEEKS TO CLEAR)   NSS Media is an EBAY POWERSELLER. We maintain exceptional sales, service and feedback ratings and we stand by our commitment to delivery quality goods as efficiently and safely as possible. We have integrity in business and do our best to please our customers   NSS Media is a registered Ebay Trading Assistant. We provide complete and timely auction services including Design, Listing, Item Appraisals, Customer Service, Shipping and Delivery. Click The Trading Assistant Logo for More Information

Important Points

Due to the fragile nature of certain items, we take the best possible care when packaging and shipping. We wrap them in several layers of bubble wrap or similar protective materials and use boxes that allow for room and support on all sides and faces.

Please note the following points:

* Shipping Internationally is very expensive and we do not profit from overcharging on shipping. Sid Dickens tiles are particularly heavy, and they must be well protected for the long journey to you, and as a result the rates are rather high.

* Taxes are applicable depending on location. %6 GST APPLIES TO ALL CANADIAN ORDERS / %8 PST APPLIES TO ALL ONTARIO ORDERS

* Personal cheques can take up to two weeks to clear through a registered bank, and we will send your tile out as soon as payment has cleared.

* International deliveries by surface mail typically take a very long time. Once your shipment has left our store, NSS Media has no control over how long it will take to arrive. We have shipped many tiles to Australia, New Zealand, the Netherlands and England and surface mail has sometimes taken up to 3 months! If choosing surface mail, be prepared to wait a while before your shipment arrives. This is an unfortunate consequence of the distance.

* NSS Media has no control over how long an item takes to arrive within North America. Although the carriers we use offer tracking and insurance, it is not uncommon for International items to take longer than usual due to holidays, customs delays, weekends, and proximity (for example Toronto to Los Angeles will take more time than Toronto to Detroit).

All items are sent through Canada Post, or FEDEX within 2-5 business days of receiving payment, or as soon as tickets have been received from the vendor. Tracking information is provided by the carrier. Shipping duration depends on shipping method, location, customs inspections, and holidays. NSS Media is in no way responsible for shipping times. Shipping rates include packaging, handling, and processing of your item through the specified carrier.

Warranty and Returns

Canada Post does not insure against damaged ceramics so in the event of damage due to postal negligence, NSS Media will offer to exchange the product for a similar model. If we do not have the same tile in stock, we will offer a refund based on the sale price of the item. Unfortunately we do not refund extra shipping charges incurred for sending the tile back to us. We do however cover the shipping cost for sending a replacement. Items being returned due to buyer's remorse must be returned in the same condition they were sent and are subject to a %20 restocking fee.

NSS Media is not the owner or seller of the goods advertised herein, but merely a bailee acting on behalf of the seller to facilitate the sale of the goods by holding the goods until such time as a sale is completed and the goods are shipped to the buyer.NSS Media represents that the goods are as they are described in the above listing and specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. If the goods fail to meet the description provided above, buyer agrees that their sole and exclusive remedy is to return the goods To NSS Media, which a return must be requested within 10 days of the buyer's receipt of such goods. Buyer agrees further that in no event shall NSS Media be liable to buyer or any third party under any circumstance exceeding the sale price of the relevant goods.