7 days after the buyer receives it | Claims and Returns: Do not refuse shipment or return items without first contacting us for authorization. A 20% rehandling charge will apply to any returns. You must contact us for a return authorization code before returning merchandise. All claims of damage or shortage must be reported within 10 days of your receipt of the shipment. Goods damaged during transit are the responsibility of the carrier, but we will be happy to assist you in filing a claim. |