Renaissance Medieval Costume SCA Garb FrontLacingOvrLXL

I appreciate my customers and recognize the VAST majority are honest and courteous.  Since I create & sell items involving larger fees and materials costs/time, I must protect myself from a small minority of unethical buyers.  Due to ebay's ongoing mutation, new CC policies are now in effect as follows:

SIZE- CC will provide the bust, waist, hips, and shoulder to hemline length of all items listed and items with sleeves will include bicep measurements.  BUYER is solely responsible for reading listing and knowing measurements needed.  CC uses 2 solid non-adjustable mannequins- small and large, for photos.  Sizes have been validated and affidavit of witnesses notarized.  The mannequins measure as follows: small - b34 w28 h36 and large b40 - w32- b42, all measurements in inches.  Some larger costume items may be binder-clipped in back to fit better on mannequins in picture but NO items will ever be smaller than non-adjustable mannequin in picture, to eliminate size questions.

REFUNDS / RETURNS / EXCHANGES-  NO cash refunds, discounts, add-on items without charge, or free shipping will be provided under any circumstances.  Requests will receive no response.  Legitimate errors in listings, very rare, will be validated.  Returns for exchange only must be agreed to in email prior to return.  Date of return must be no later than 7 days in possession of buyer, validated by postmark,  late returns will be be denied delivery.

COMMUNICATION- I willingly work with courteous customers who make a mistake in choice, color, size, or other issues.  I want my customers satisfied - always have, this will not change.  Blaringly rude, demanding, or insulting communication will not be replied to.  Unethical requests will be reported.  Feedback extortion has never been tolerated by CC and ebay's mutation will not change this - threats will not be responded to. CC does not charge prices to compensate for extensive time with a small minority of dishonest customers & will not penalize honest customers by raising prices.  I value my mental state so will not participate in confrontation.  Custom gowns will be created and extensive alterations will be happily performed for buyers with proven track records.  Quality costumers with low prices are rare birds, so think before you shoot at them.

My feedback speaks for itself, including the negatives, and I take responsibility for my errors and expect buyers to do the same.  Please refer to the extensive number of buyers that return to me repeatedly season after season.  With the installation of software to assist in monitoring buyers' track records, CC will take action to protect its glowing reputation and its sales.  Member blocks are permanent,  a blocked i.d. will not be removed from list, requests for same will not be responded to.  The block list and other protections will be utilized more often but never without a great deal of rational thought and tolerance as everybody has a bad day once in awhile.  Do to others as you wish done to you.