ZKarlo’s Terms & Conditions
- If you have any questions or issues with your purchase please email our customer support directly at ASK@ZKarlo.com. Allow 1-2 business days for an email response please.
- If you plan on leaving negative feedback, please let us have the opportunity to make it right!
- Multiple purchases CAN be combined for lower shipping and will automatically be calculated in checkout.
- Shipping is a fixed price and cannot be adjusted unless you purchase multiple items.
- Oversized items might not be applicable for combined shipping if it is too large.
- All Shipping is processed through US Postal Service ONLY (We do not ship UPS, Fed-Ex, etc).
- ZKarlo ships to the 50-United States.
- ZKarlo ships to US territories including Puerto Rico, Guam, Virgin Islands and more.
- ZKarlo ships to APO & FPO addresses, but please allow extra delivery time.
- ZKarlo DOES NOT ship to any country out of the US (NO shipping to Canada, Mexico, etc).
- Sales tax of 6.75% does apply to any transaction being shipped within the state of Minnesota.
- There is no charge for pick-up but sales tax does apply.
- Please read the full ad, your purchase is a binding contract!
- If you purchase an item and cannot pay for the product there will be a 15% restocking fee (minimum $5.00 fee).
ZKarlo’s Payment Methods
- PayPal.com is accepted through the Email ASK@ZKarlo.com
- We accept Credit Cards through our website payment page linked HERE
ZKarlo’s Return Policy
- If you have an issue, please contact us first before leaving feedback. Your satisfaction is our #1 goal!
- If there is a problem with the product, you must contact us within 10 days of arrival.
- We currently only have email support at this time and can be reached at ASK@ZKarlo.com
- We do carry multiple items in stock for most of our products and will first attempt to replace the item before providing a refund.
- All return shipping is at the sole responsibility of the buyer, we do not refund return shipping.
- Negative feedback voids all returns so make sure you contact us directly at ASK@ZKarlo.com to resolve any issues. If you do not get an email reply within 3 business days please try messaging through eBay and noting that you cannot get an email response from us.
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