PAYMENT
Payment must be received
within seven (7) days of auction close. Unpaid auction wins will be
forfeited after seven (7) days and a "non-paying
bidder" report will be filed with eBay.
Every time a buyer "wins" a bid, or makes a purchase on eBay, the seller is charged "final value fees" for that sale. When a sale is not completed by the buyer, the only way a seller can recouped a portion of the fees it cost them to list and sell the item is to file the NPB report. Please keep this in mind when bidding and/or buying, and only bid/buy if you are planning to follow through with the sale.
We accept the following
methods of payment only:
PayPal:If
paying by PayPal, we are only able to ship when PayPal gives us an "OK to Ship" message on the transaction page. This means that you may be required to be confirmed or verified with PayPal before they accept your payment.
Credit
Cards:We
also gladly accept VISA, MasterCard, American Express and Discover payments direct, through
our company's secure online
checkout area, if you prefer not to use PayPal. On orders over a certain dollar amount, or where there is a questionable situation (i.e. billing and shipping address don't match), we may require additional verification that you are the card holder for the credit card being used. You may be required to provide written authorization using our Credit
Card Authorization Form to ship to an alternate
address, such as your work address, along with additional methods of verifying you are an authorized user of the card.
Money
Orders:As of October 2008, eBay is no longer allowing sellers to advertise that they accept money orders in their listings. This is across the board for all eBay sellers. We apologize for any inconvenience. This is an eBay decision and is not "our" company's own rule.
Personal
or Business Checks:We DO NOT accept checks at this time. If you attempt
to pay by check we may either, at our discretion,
return the check to you and request proper payment OR deposit the check and wait 10 days
for it to clear before shipping your item.
CUSTOMER SERVICE
If you have further
inquiries, email us with your eBay auction number
and email address associated with this winning bid.
Customer service is available during regular business hours, which are Monday through Friday, from 9:00 am to 5:00 pm (EST), by email and phone. Please allow sufficient time for us to respond via email, taking into account the fact that you may be in a different time zone than us.
We pride ourselves in our customer service and are waiting to help you should there be any problems or issues. Please contact us before leaving feedback or star ratings for us, if you have any problems, as we strive for FIVE STAR CUSTOMER SERVICE!
SALES TAX
A 7% sales tax is applied
to all orders shipped within the state of Florida, as required by law.
This can be waived, if you are a tax exempt organization or company, and provide a valid tax certificate to us via fax BEFORE making payment.
If you are a tax exempt organization from outside of the state of Florida, there is no sales tax attached to your order and you need to do nothing more. |