7 days after the buyer receives it | Breakable items are only returnable if you took out insurance. Defective items are replaced at no charge if you notify me within 7 days. Other returns are accepted on a case by case basis. 99% of my customers are happy with my auctions. My general policy if you are unhappy with item for any reason and within 7 days of receipt, is to refund your payment for item (not postage) less 15% restocking fee. I need to authorize ANY returns in advance. Please email me first if there is a problem. |