3 days after the buyer receives it | Shipments are eligible for return if product is different than ordered. To return, customers must notify QFlooring via e-mail within 3-day period from delivery. Stone is product of nature and large variations in color and veining are considered part of the characteristic of stone. We offer samples to review. Returns will be subject to 25% restocking fee plus freight charges. Materials that are returned must be properly packaged for pick up, unused and undamaged for a refund. |